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You are the office administrator of a large and rapidly growing private physician practice with thirty physicians and fifty additional medical professionals including nurses, physicians

You are the office administrator of a large and rapidly growing private physician practice with thirty physicians and fifty additional medical professionals including nurses, physicians assistants, and specialized therapists. Your non-medical staff consists of seventy managerial, clerical, and facilities persons. Through attending seminars and reading current reports from experts, you have determined that institution of a single payer system will reduce the need for back office personnel handling third party payer claims by at least seventy-five percent. The growth of your firm is such that you believe you can retain current employees by transitioning them into the growing areas. What managerial approaches do you believe would best adapt to such a profound change and why?

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