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You are working in an automotive workshop. Three (3) clients have brought in three (3) different vehicles that require diagnosis and repairs to the suspension



You are working in an automotive workshop. Three (3) clients have brought in three (3) different vehicles that require diagnosis and repairs to the suspension systems and components.


Your task is to diagnose and repairthe faults in different suspension systems and components.


You must also carry out a diagnostic test in the course of the above.


Your assessor will be acting as your supervisor and delegate work to you.


The work will be delegated to you as per the activities listed in this assessment task. The description of the activities are mentioned below.


The role of the supervisor (trainer/assessor) is to allocate the tasks, activities and responsibilities you will be required to undertake to complete these assessments. Your trainer/assessor will observe you when you are completing the activities and evaluate your performance based on benchmarking in the performance checklists.


You are required to diagnose and repair a fault in the suspension systems of three (3) different vehicles, in which the work for each vehicle must involve different faults.

Activity 1 - Diagnose and repair a fault in a MacPherson suspension system in which the work must involve removing and refitting or replacing the MacPherson strut in

Activity 2 - Diagnose and repair a fault in a coil spring suspension system in which the work must involve the removal, refitting or replacement of the coil spring.


Activity 3 - Diagnose and repair a fault in one of the following suspension system components in which the work must involve removing the spring component of the vehicle:

  • Leaf spring suspension system or
  • Torsion bar suspension system or
  • Pneumatic suspension system or

You must carry out a diagnostic test in the course of the above work for at least one of the following faults.

  • Worn components.
  • Abnormal system noise

Your supervisor will advise you which diagnostic test you will complete.


After each activity, you will find a Performance Checklist. The list outlines the tasks you need to perform, and your supervisor (your assessor) will observe. These assessment tasks are given to you as repair orders.


You need to:


  • Determine the job requirements according to your customer and or supervisor's instructions
  • Access and interpret the technical procedures and information for the diagnosis
  • Analyse the diagnostic options and source a testing strategy
  • Identify hazards and environmental issues associated with the work and manage risks.
  • Select and check tools, equipment, and materials for serviceability.
  • Implement the diagnostic testing
  • Analyse the test results to identify the cause of fault
  • Confirm and report the fault
  • Develop and report recommendations for repairs
  • Identify information for the repair
  • Select and check the tools for the repair activity
  • Carry out and complete the repair work
  • Make final inspection to ensure work is to workplace expectations and present systems ready for use.
  • Clear the work area, dispose of waste and non-recyclable materials, and collect recycled material.
  • Process workplace documentation according to workplace procedures


You need to read the supervisor's instruction on the repair order underneath, discuss the tasks listed with your supervisor for clarification and fill the vehicle's details and other information on top of the repair order before starting the work.


You must also fill out the following documents:


  • The Testing Strategy template to outline your testing strategy
  • The Diagnose Preparation template to outline the tests you are going to perform.
  • The Preliminary Inspection Report to record the outcomes of your testing.
  • The Repair Template
  • The Post-Repair Testing template to confirm the status of the suspension systems,
  • Finalise the information on the Repair Order.


Activity 1:


Repair Order 1


Business Name:ABCD Motors R/O #: 001

Address:22 Spring Grove Sunshine Date:

Phone:7125 2356 ABN#:923 556 412

Technician's Name:

Technician' signature:

Customer's details

Full name:

Address:

Contact number:

Date:

Customer's declaration: By signing this repair order I give my consent to ABCD automotive to diagnose and repair thesuspension systems and components at my cost.

Signature:

System's details

Make:

Model:

Year:

Colour:

I.D. Number #:

Vehicle Chassis #:

.

ODO/Millage:

Concern:


Supervisor's instruction:


  • Complete the preparations required to diagnose and repair the suspension systems and components.
  • Do the testing and complete the diagnosis, remember to do the additional testing listed above under concerns.
  • Confirm and report the cause of fault to me.
  • Develop your recommendations for repair and report to me.
  • When I give you my OK, carry out the repairs.
  • Carry out post-repair testing.
  • Conduct final inspection.
  • Complete work processes.


Cause:



Rectification:

Recommendation:



Parts used (if any) and quantity:






Testing StrategyTemplate


Develop a testing strategy to diagnose the cause of the three faults in the selected vehicle.


Reported Fault


Selected Testing Strategy


Reason for Testing Strategy selection


Source (s) of Diagnostic process



Diagnose Preparation Template

Diagnostic option/s selected


Reason to use this specific diagnostic option











Diagnostic tools required

Tool Name

Used for



Checked Y/N






















PPE Required for this task





Hazards identified

Safety Measures





















Preliminary Inspection Report


Date:


Time


Vehicle Identification number:


Odometer reading:


Last service date:


Preliminary inspection conducted by:


Job assigned to mechanic:




Serial No


Inspection


Result/Findings

Manufacturer

Specification


Recommendations







































Repair template


Access the following documentation prior to the repair work:

  • Workplace procedures
  • Manufacturer procedures
  • Manufacturer specifications
  • Workplace health and safety requirements
  • Environmental requirements


Did you:



Yes/No


Outline the work you completed.



Carry out repairs according to workplace procedures?


You must ensure that you have a current copy of the workplace procedures provided to you from your workplace to safely carry out the repairs.










Carry out repairs according to manufacturer procedures?


You must ensure that you have a current copy of the manufacturers' procedures provided to you from your workplace to safely carry out the repairs.




Carry out repairs according to manufacturer specifications?


You must ensure that you have a



current copy of the manufacturer's specifications provided to you from your workplace to safely carry out the repairs.









Carry out repairs according to work, health and safety requirements?


You must ensure that you have read the current WHS/OHS Act to ensure you understand the health and safety requirements in your workshop.

You must also ensure that you have access to and have read the workplace WHS/OHS policies and procedures.




Carry out repairs according to environmental requirements?


You must ensure that you have read the current environmental and sustainability guidelines and practices to ensure you understand the requirements in your workshop.

E.g., Noise minimisation, air pollution, environmental purchasing practices, use of natural resources, recycling water, waste and any other materials and resources used and energy conservation practices.


You must also ensure that you have access to and have read the workplace environmental and sustainability policies and procedures.





Did you carry out a diagnostic test in the course of the above work for any of the following faults:


  • Worn components?
  • Abnormal system noise?





Post-Repair Testing

Date: __/__/____

Vehicle Identification Number:

Odometer reading:

Vehicle owner's name and address:


Technician name &number


Problem reported:

Action taken:

Visual inspection comments:

Type of post-service testing carried out:

Remarks

Final inspection carried out vehicle presented ready for use:

YES/NO

Work area cleaned, waste and non-recyclable material disposed of and recyclable material collected

YES/NO

Tools and equipment checked and stored

YES/NO

Workplace documentation processed and completed

YES/NO

Technician Signature Date:



Activity 2:


Repair Order 2


Business Name:ABCD MotorsR/O #: 001

Address:22 Spring Grove Sunshine Date:

Phone:7125 2356 ABN#:923 556 412

Technician's Name:

Technician' signature:

Customer's details

Full name:

Address:

Contact number:

Date:

Customer's declaration: By signing this repair order I give my consent to ABCD automotive to diagnose and repair the suspension systems and components at my cost.

Signature:

System's details

Make:

Model:

Year:

Colour:

I.D. Number #:

Vehicle Chassis #:

.

ODO/Millage:

Concern:


Supervisor's instruction:


  • Complete the preparations required to diagnose and repair the suspension systems and components.
  • Do the testing and complete the diagnosis, remember to do the additional testing listed above under concerns.
  • Confirm and report the cause of fault to me.
  • Develop your recommendations for repair and report to me.
  • When I give you my OK, carry out the repairs.
  • Carry out post-repair testing.
  • Conduct final inspection.
  • Complete work processes.


Cause:



Rectification:

Recommendation:



Parts used (if any) and quantity:






Testing StrategyTemplate


Develop a testing strategy to diagnose the cause of the three faults in the selected vehicle.


Reported Fault


Selected Testing Strategy


Reason for Testing Strategy selection


Source (s) of Diagnostic process



Diagnose Preparation Template

Diagnostic option/s selected


Reason to use this specific diagnostic option







Diagnostic tools required

Tool Name

Used for



Checked Y/N




















PPE Required for this task





Hazards identified

Safety Measures
















Preliminary Inspection Report


Date:


Time


Vehicle Identification number:


Odometer reading:


Last service date:


Preliminary inspection conducted by:


Job assigned to mechanic:




Serial No


Inspection


Result/Findings

Manufacturer

Specification


Recommendations







































Repair template


Access the following documentation prior to the repair work:

  • Workplace procedures
  • Manufacturer procedures
  • Manufacturer specifications
  • Workplace health and safety requirements
  • Environmental requirements


Did you:



Yes/No


Outline the work you completed.



Carry out repairs according to workplace procedures?


You must ensure that you have a current copy of the workplace procedures provided to you from your workplace to safely carry out the repairs.










Carry out repairs according to manufacturer procedures?


You must ensure that you have a current copy of the manufacturers' procedures provided to you from your workplace to safely carry out the repairs.




Carry out repairs according to manufacturer specifications?


You must ensure that you have a



current copy of the manufacturer's specifications provided to you from your workplace to safely carry out the repairs.









Carry out repairs according to work, health and safety requirements?


You must ensure that you have read the current WHS/OHS Act to ensure you understand the health and safety requirements in your workshop.

You must also ensure that you have access to and have read the workplace WHS/OHS policies and procedures.




Carry out repairs according to environmental requirements?


You must ensure that you have read the current environmental and sustainability guidelines and practices to ensure you understand the requirements in your workshop.

E.g., Noise minimisation, air pollution, environmental purchasing practices, use of natural resources, recycling water, waste and any other materials and resources used and energy conservation practices.


You must also ensure that you have access to and have read the workplace environmental and sustainability policies and procedures.





Did you carry out a diagnostic test in the course of the above work for any of the following faults:


  • Worn components?
  • Abnormal system noise?






Post-Repair Testing

Date: __/__/____

Vehicle Identification Number:

Odometer reading:

Vehicle owner's name and address:


Technician name &number


Problem reported:

Action taken:

Visual inspection comments:

Type of post-service testing carried out:

Remarks

Final inspection carried out vehicle presented ready for use:

YES/NO

Work area cleaned, waste and non-recyclable material disposed of and recyclable material collected

YES/NO

Tools and equipment checked and stored

YES/NO

Workplace documentation processed and completed

YES/NO

Technician Signature Date:


Activity 3:


Repair Order 3


Business Name:ABCD Motors R/O #: 003

Address:22 Spring Grove Sunshine Date:

Phone:7125 2356 ABN#:923 556 412

Technician's Name:

Technician' signature:

Customer's details

Full name:

Address:

Contact number:

Date:

Customer's declaration: By signing this repair order I give my consent to ABCD automotive to diagnose and repair the suspension systems and components at my cost.

Signature:

System's details

Make:

Model:

Year:

Colour:

I.D. Number #:

Vehicle Chassis #:

.

ODO/Millage:

Concern:


Supervisor's instruction:


  • Complete the preparations required to diagnose and repair the suspension systems and components.
  • Do the testing and complete the diagnosis, remember to do the additional testing listed above under concerns.
  • Confirm and report the cause of fault to me.
  • Develop your recommendations for repair and report to me.
  • When I give you my OK, carry out the repairs.
  • Carry out post-repair testing.
  • Conduct final inspection.
  • Complete work processes.


Cause:



Rectification:

Recommendation:



Parts used (if any) and quantity:






Testing StrategyTemplate


Develop a testing strategy to diagnose the cause of the three faults in the selected vehicle.


Reported Fault


Selected Testing Strategy


Reason for Testing Strategy selection


Source (s) of Diagnostic process



Diagnose Preparation Template

Diagnostic option/s selected


Reason to use this specific diagnostic option







Diagnostic tools required

Tool Name

Used for



Checked Y/N




















PPE Required for this task





Hazards identified

Safety Measures





















Preliminary Inspection Report


Date:


Time


Vehicle Identification number:


Odometer reading:


Last service date:


Preliminary inspection conducted by:


Job assigned to mechanic:




Serial No


Inspection


Result/Findings

Manufacturer

Specification


Recommendations







































Repair template


Access the following documentation prior to the repair work:

  • Workplace procedures
  • Manufacturer procedures
  • Manufacturer specifications
  • Workplace health and safety requirements
  • Environmental requirements


Did you:



Yes/No


Outline the work you completed.



Carry out repairs according to workplace procedures?


You must ensure that you have a current copy of the workplace procedures provided to you from your workplace to safely carry out the repairs.










Carry out repairs according to manufacturer procedures?


You must ensure that you have a current copy of the manufacturers' procedures provided to you from your workplace to safely carry out the repairs.




Carry out repairs according to manufacturer specifications?


You must ensure that you have a current copy of the manufacturer's



specifications provided to you from your workplace to safely carry out the repairs.









Carry out repairs according to work, health and safety requirements?


You must ensure that you have read the current WHS/OHS Act to ensure you understand the health and safety requirements in your workshop.

You must also ensure that you have access to and have read the workplace WHS/OHS policies and procedures.




Carry out repairs according to environmental requirements?


You must ensure that you have read the current environmental and sustainability guidelines and practices to ensure you understand the requirements in your workshop.

E.g., Noise minimisation, air pollution, environmental purchasing practices, use of natural resources, recycling water, waste and any other materials and resources used and energy conservation practices.

You must also ensure that you have access to and have read the workplace environmental and sustainability policies and procedures.




Did you carry out a diagnostic test in the course of the above work for any of the following faults:


  • Worn components?
  • Abnormal system noise?





Did you remove the spring component from the vehicle?






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