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You were recently hired as a Dining Room Manager for a new fine dining restaurant that is expected to be opened in two months. This

You were recently hired as a Dining Room Manager for a new fine dining restaurant that is expected to be opened in two months. This restaurant will only be opened for dinner from 6pm-11pm. It will seat 40 guests. Your restaurant theme will be fine dining/French service. The owners of the restaurant trust that with your years of experience in Dining Room Management you will be the best person to help them develop a training manual for your front of the house (FOH) staff as well as staffing guidelines. To assist you with this assignment you must consider the following:

  • How many employees will you hire for this establishment? Make sure to discuss how many full time and/or part time employees you will have to successfully run this restaurant?
  • Draw and label an organizational chart that shows the chain of command within your dining room, including job titles.
  • What uniform suggestions can you give to the owners for your staff and why you chose this option? Please refer to the theme of the restaurant and include images.
  • Identify the various sanitation practices your staff will be required to carry out daily.
  • Discuss why is it important to have good sanitation practices in a restaurant operation
  • Explain how you would train your employees in maintaining guest satisfaction?
  • Discuss four (4) essential traits you think your servers should have to be successful in your dining room?
  • How would you ensure that your servers are familiar with the menu of this new establishment?
  • Discuss (4) four training topics that you would cover in your server training session?
  • Discuss the policy you would implement to solve unsatisfied guests.
  • As a restaurant manager, how important is it for you to understand the details of dining room operation and the importance of having exceptional servers in your restaurant?
  • What technology would you recommend for the owner to use in your dining room and for reservation purposes and why? You must compare your chosen technology with another system.
  • Develop a reservation policy you would implement to eliminate No-shows or loss of revenue.
  • What policies would you implement for groups and special events?

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To effectively address your questions lets break down each aspect 1 Staffing a Number of Employees Considering the size of the restaurant 40 seats and the expected busy hours 6pm11pm you may need appr... blur-text-image

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