1. Which of the following statements, often made by prospects, would you interpret as buying signals?

a. “How much would the payments be?”

b. “Tell me about your service department.”

c. “The company already has an older model that seems good enough.”

d. “We do not have enough cash flow right now.”

e. “How much would you allow me for my old model?”

f. “I do not need one.”

g. “How does that switch work?”

h. “When would I have to pay for it?”