5. Implement the necessary changes to create the future state process. Measure the performance compared with the

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5. Implement the necessary changes to create the “future state” process.

Measure the performance compared with the “current state.”

Introduce necessary changes to adjust the process.

Determine whether the adjusted process is stable and sustainable.

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Service Management Operations Strategy Information Technology

ISBN: 9780073403359

7th Edition

Authors: James A Fitzsimmons Mona J Fitzsimmons

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Question Posted: Nov 13, 2024 04:01 AM

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5. Implement the necessary changes to create the future state process. Measure the performance compared with the

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Service Management Operations Strategy Information Technology

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