Question 2. Why is achieving defects of less than 3.4 per million opportunities seen as important by

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Question 2. Why is achieving defects of less than 3.4 per million opportunities seen as important by Xchanging?

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Operations And Process Management Principles And Practice For Strategic Impact

ISBN: 9780273718512

2nd Edition

Authors: Nigel Slack , Stuart Chambers , Robert Johnston , Alan Betts

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