Question 1. What are the benefits of being able to compare the amount of defects in a
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Question 1. What are the benefits of being able to compare the amount of defects in a human resource process with those of collection or billing?
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Operations And Process Management Principles And Practice For Strategic Impact
ISBN: 9780273718512
2nd Edition
Authors: Nigel Slack , Stuart Chambers , Robert Johnston , Alan Betts
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