1. List five services for which you have no reference price. Now put yourself in the role...

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1. List five services for which you have no reference price. Now put yourself in the role of the service providers for two of those services and develop pricing strategies.

Be sure to include in your description which of the value definitions you believe customers will possess and what types of strategies would be appropriate, given those definitions.

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Services Marketing Integrating Customer Focus Across The Firm

ISBN: 9780078112102

7th Edition

Authors: Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler

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