3. Hertz Rent-a-Cars 24/7 social care response is impressive, but what can a small business or startup

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3. Hertz Rent-a-Car’s 24/7 social care response is impressive, but what can a small business or startup do with fewer resources? Is there a software system or employee response that can help? Should expectations be lowered or not given at all?

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Social Media Strategy

ISBN: 9781538138175

2nd Edition

Authors: Keith A Quesenberry

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