5. The manager at a local bank says to you, I want my tellers to be busy...
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5. The manager at a local bank says to you, “I want my tellers to be busy 100% of the time. I can’t afford to have them sit around.”How would you use waiting line theory to explain the problems with this thinking? Is there some way to have the tellers do productive work even when they aren’t dealing with customers?
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Related Book For
Introduction To Operations And Supply Chain Management
ISBN: 9780131791039
2nd Edition
Authors: Cecil C. Bozarth, Robert B. Handfield
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