13.2 List and explain five criteria for effective verbal delivery.

Once you know what method of delivery you will use, you should think about and rehearse words, phrases, and sentences that will best communicate your intended message and give it a distinct and memorable style. The most effective language is concrete, unbiased, vivid, simple, and correct. You can also make your message memorable by using figurative language and language that creates drama and cadence.

Effective Nonverbal Delivery