8.5 Summarize the definition and seven types of interpersonal conflict; key characteristics of nonconfrontational, confrontational, and cooperative
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8.5 Summarize the definition and seven types of interpersonal conflict;
key characteristics of nonconfrontational, confrontational, and cooperative styles of conflict management; and ways in which people can cooperate in conflict situations by managing their emotions, managing information, managing goals, and managing the problem.
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Related Book For
Communication Principles For A Lifetime
ISBN: 9780133753820
6th Edition
Authors: Steven A. Beebe, Susan J. Beebe, Diana K. Ivy
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