Reflect and write about the ideas in this chapter by considering questions about personal, workplace, and ethical applications, here or online.

Personal Application Which form of nonlistening do you engage in most frequently? Identify examples of when you engage in this form of nonlistening. Can you recognize a commonality that links the examples—perhaps types of situations or people? How might you reduce your tendency to engage in this form of nonlistening?

Workplace Application Identify different types of noise that are present in a place you work now or worked in the past. To what extent does/did each type of noise interfere with effective listening?

Ethical Application Identify ethical principles involved in listening for information and listening to support others? How do ethical commitments differ for the two purposes of listening?