After listing the pros and cons for each of Emmas options and considering her personality, which course

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After listing the pros and cons for each of Emma’s options and considering her personality, which course of action would you recommend? Emma Lathbury’s shoulders sagged as she flipped the cardboard sign hanging in the window of her tearoom’s front door from “Open” to

“Closed,” The normally indefatigable 52-year-old owner of Emma’s Parlor was bone-tired. Any doubts she’d harbored about the wisdom of seriously considering some major changes in her business were fast disappearing.

She hadn’t felt this weary since she’d left nursing in the early 1990s.

After years of working as an intensive care nurse—with its grueling hours, emotionally draining work, and lack of both respect and autonomy—she’d developed a bad case of burnout. At the time, she was convinced she could walk away from a secure, if difficult, profession and figure out a way of making a living that suited her high-energy, outgoing personality. Then one day, she noticed an 1870s-vintage Gothic Revival cottage for sale in the small Illinois farming community near where she’d grown up, and the answer to her dilemma came to her with a startling clarity. She’d get the financing, buy the house, and open up a cozy Victorian tearoom. Emma was certain she could make it work.

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Management

ISBN: 9780538479530

10th Edition

Authors: Richard L. Daft

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