1. Review the section and example provided in the chapter on the five whys. Think about a...

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1. Review the section and example provided in the chapter on the five whys. Think about a real or potential safety event in healthcare (or other industry). In a ½ – 1 page narrative describe the event and then use the five whys tool to determine a root cause for the safety concern or event. What do you think could have prevented it and why? How does using this tool change you’re approach to problem solving?

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Leadership For Health Professionals Theory Skills And Applications

ISBN: 96036

4th Edition

Authors: Gerald R. Ledlow , Michele Bosworth , Thomas Maryon

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