1. What leadership skills has Julie Cobb demonstrated in her current position? Discuss.

2. Would you promote someone during a difficult time into a key leadership position who is considered a “people pleaser”? Why or why not?

3. Leo Durocher, baseball manager from 1939 to 1972, once said, “Nice guys finish last.” Is it likely that a leader like Cobb, who demonstrates kindness and concern for employees, will make hard decisions and achieve both high morale and top performance simultaneously? Explain.

As an additional resource, Case Assessment Activities are provided in downloadable Word files on the text companion website and as graded assignments in MindTap. These activities include short cases and scenario-based multiple choice questions that assess students’ comprehension of chapter concepts. The following open-ended questions accompany these graded assignments and can be used as discussion starters or for additional subjective assessment.