1. What sources of power does Reid have in this situation? Do you believe using legitimate power to implement a decision would have a positive effect at Blake Memorial? Discuss.

2. What influence tactics might you use if you were in Reid’s position?

3. In what ways might Reid use the ideas of coalitional leadership to help resolve this dilemma?

As an additional resource, Case Assessment Activities are provided in downloadable Word files on the text companion website and as graded assignments in MindTap. These activities include short cases and scenario-based multiple choice questions that assess students’ comprehension of chapter concepts. The following open-ended questions accompany these graded assignments and can be used as discussion starters or for additional subjective assessment.