Referring to the different aspects of information quality shown in Table 4.4, discuss how you assess the information quality of a Website for these cases:

1 An online article about information quality.

2 A ‘news and views’ Website for the IT or another industry.

3 A comparison Website for choosing travel insurance.

What are the common characteristics of information quality for each?

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Table 4.4 The three dimensions of information quality Content dimension Accuracy Relevance Information correct Information can support decision making Completeness No data items missing Conciseness Scope Information is not too detailed May be broad or narrow, internal or external to the organization Time dimension Timeliness Currency Frequency Time period Clarity Detail Order Presentation Media Available when needed. Immediate or real-time information is a common requirement. Alerts are also a requirement Information is up-to-date Information supplied at appropriate regular intervals A time series covers the right period of time Form dimension Information readily interpreted Both summary 'dashboard' views and detailed 'drill-down' views may be required Data sorted in a logical order and can be modified Tabulations and graphs Hard copy (print-outs) and soft copy (electronically stored and displayed)