Explain how e-business processes improve productivity, efficiency and competitive advantage for business organizations and the public sector (government and nonprofit organizations.)

• Describe five key challenges faced by online retail businesses in the business-to-consumer (B2C) marketplace.

• Identify various ways that e-businesses are facilitating trade between buyers and sellers in the business-to-business

(B2B) marketplace.

• Describe how government agencies are making use of cloud computing and mobile technologies to enhance government services.

• Identify some of the ethical and legal issues that regularly confront e-businesses