The store manager of a local independent grocery store thought customers might stay in the store longer

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The store manager of a local independent grocery store thought customers might stay in the store longer if slow, easy-to-listen to music were played over the store’s intercom system. After some thought, the manager considered whether he should hire a marketing researcher to design an experiment to test the influence of music tempo on shoppers’ behaviors. Answer the following questions:
a. How would you operationalize the independent variable?
b. What dependent variables do you think might be important in this experiment?
c. Develop a hypothesis for each of your dependent variables.
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Essentials of Marketing Research

ISBN: 978-0073404820

2nd edition

Authors: Joseph Hair, Mary Wolfinbarger, Robert Bush, David Ortinau

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