What is the implied service rate at a bank teller window if customer demand is 34 customers

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What is the implied service rate at a bank teller window if customer demand is 34 customers per hour, two bank tellers are on duty, and their labor utilization is 85 percent?
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OM4 operations management

ISBN: 978-1133372424

4th edition

Authors: David Alan Collier, James R. Evans

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