1. Take time to reflect on the procedures the group is using and how group members are interacting.

To reflect is to consciously consider precisely how the group and individual group members are talking with one another.45 Is the group following a structured plan? Are group members first analyzing the problem before generating solutions? Is the group aware of how it’s communicating? Research supports the process of having at least one group member reflect and verbalize how the group is doing in following procedures and communicating effectively.46 Groups that don’t have someone helping them reflect perform less effectively. Reflecting helps both face-to-face and electronically mediated groups.