In your role as assistant to Teresa Sanchez, the office manager at Prism Event Planning in Albuquerque, you are responsible for writing memos to keep the company’s event planning consultants informed about current and ongoing contracts, office procedures, and other issues as they arise. Teresa has noticed that many of the memos written by the consultants at Prism Event Planning contain useful information but they are poorly organized. She decides to write a memo that provides employees with tips on how to organize a memo. She has started the memo and asks you to provide appropriately organized content.

Follow the steps below to complete a memo.

1. Open the file Practice_03.docx located in the Project.03 folder included with your Data Files, and then to avoid altering the original file, save the document as Memo Organization in the same folder.

2. Type your name and the current date where indicated in the document.

3. Click to the right of Subject:, press the Tab key, and then type How to Organize a Memo.

4. Insert a custom border under the Subject line. Make sure you select a style, color, and width for the line.

5. Click to the left of This memo describes each of these components in turn, and then write a sentence to describe the PDA components of a memo.

6. Click at the end of paragraph 2 after a sample purpose statement follows:, press the Enter key, and then type a purpose statement you could use to begin a memo that requests permission to attend a workshop titled How to Handle Customer Complaints. Make the purpose statement clear and straightforward so that the reader knows a decision is required.

7. Indent the purpose statement on the left and right, and apply italics to it so that it stands out. To indent text from the right, click the Line spacing button in the Paragraph group, click Line Spacing Options, and then change the Right Indent to .5 in the Indentation section.

8. In the Content Organization area, create a bulleted list of the six words used in the 5W technique. Format the list with a custom bullet style. You select an appropriate bullet symbol.

9. Indent the bulleted list so it left-aligns with the purpose statement and change the spacing after each item to 3 pt. Remember to deselect the Don’t add space between paragraphs of the same style check box in the Spacing area on the Indents and Spacing tab of the Paragraph dialog box.

10. Click after situations follows: in the last paragraph of the memo (under Action Statement), and then press the Enter key.

11. Type an action statement that asks the reader to call to discuss the proposal further or to ask questions. Include a phone number where you can be contacted. Format the action statement in the same way you formatted the purpose statement.

12. Save the document, print a copy, and then close the document.