You can download templates for a variety of business documents from the Microsoft Office Templates Web site. The templates available include a good selection of sales letters that you can adapt. To complete this case study, you download and adapt a business letter for a company of your choice.

1. Start Word, click the Office button, click New, and then scroll to and click Letters in the list under Microsoft Office Online.

2. Click Business in the list of letter types, and then click Sales letters.

3. Scroll through the sales letters listed. You need to select one that you can adapt for a business of your choice.

4. Select the letter you want to adapt, click Download, and then click Continue. In a few moments, the document should open in Word.

5. Modify the letterhead so that it includes the name of a fictitious business. You may need to remove or adapt placeholders. Make any formatting changes you wish so that the letterhead is clear and attractive.

6. Modify the content of the letter in Word so it contains information relevant to a business of your choice. Include placeholders for the data, inside address, and any other variable information you wish to include.

7. Include an appropriate clip art picture that you have modified.

8. Save the letter as Office Sales Letter.docx. Note that you may need to specify the

.docx file type if the downloaded document has a .doc file extension.

9. Be sure your name appears in the closing, print a copy, and then close the document.