10-32. MESSAGE STRATEGIES: ANALYTICAL REPORTS [LO-6] Visit any restaurant, possibly your school cafeteria. The workers and fellow...

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10-32. MESSAGE STRATEGIES: ANALYTICAL REPORTS

[LO-6] Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer but you are really a secret shopper for the owner, hired to review the services.

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Business Communication Essentials

ISBN: 0133508703

5th Canadian Edition

Authors: Courtland Bovee

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