7. Identify communication barriers between a retail sales representative and a customer. Watch the video clip from
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7. Identify communication barriers between a retail sales representative and a customer.
Watch the video clip from the fictitious retail store, Aggresshop. Identify the verbal and nonverbal barriers of communication in this scene. Think about the interaction from both perspectives: that of the sales associate and that of the shopper.
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Related Book For
Business Communication In Person In Print Online
ISBN: 9781305500648
10th Edition
Authors: Amy Newman
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