=+9. Interpersonal Communication: Listening to Empathize [LO-4] Think back over conversations you have had with friends, family members, coworkers, or classmates in the past week. Select a conversation in which the other person wanted to talk about something that was troubling him or her—a bad situation a work, a scary exam on the horizon, difficulties with a professor, a health problem, financial concerns, or the like. As you