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fundamentals of human resource management

Questions and Answers of Fundamentals Of Human Resource Management

What outcomes of a highperformance work system(see Figure 9.2) would succession planning and employee development contribute to?
Based on the information given, what measures did Echo Global Logistics use to measure the success of Echo Engage?
How is this use of data different from an HR audit?
How can teamwork, empowerment, knowledge sharing, and job satisfaction contribute to high performance?(LO 9-3)
Summarize how each of the following HR functions can contribute to high performance. (LO 9-4)a. Job designb. Recruitment and selectionc. Training and developmentd. Performance managemente.
How does a complete performance management system differ from the use of annual performance appraisals? (LO 10-1)
Give two examples of an administrative decision that would be based on performance management information. Give two examples of developmental decisions based on this type of information. (LO 10-2)
Would the same sources be appropriate if the store in Question 5 used the performance appraisals to support decisions about which employees to promote?Explain. (LO 10-6)
Continuing the example in Question 7, imagine that you are preparing for your first performance feedback session. You want the feedback to be effective—that is, you want the feedback to result in
Besides giving employees feedback, what steps can a manager take to improve employees’ performance?(LO 10-8)
How did REI address the strategic, administrative, and developmental purposes of performance management?
If REI asked you to evaluate the effectiveness of its performance management, what criteria would you apply?
What kind of social media comments, if any, should employees expect to remain private? What kinds should they expect their employers to know they made?
If you worked in the HR department of a company that encouraged its employees to use internal social media for knowledge sharing, what policies would you recommend for protecting employee privacy?
How do these guidelines meet the principles of justice?
How can managers respect an employee’s privacy in applying these guidelines?
Based on the information given, in what ways is Yahoo ensuring that its employees believe the company is treating them fairly, and how could it improve?
How is job dissatisfaction affecting Yahoo employees’behavior? How should Yahoo address the problem?
What contributors to job satisfaction does this case describe at Genentech?
How else could Genentech retain its qualified employees?
Would you categorize the Renault-Nissan alliance as an international, multinational, or global organization?Why?
What should a socially responsible employer do to protect its employees in conditions such as these?
What would it take for you to accept an assignment in a location such as Beijing with extremely bad air pollution?
In the past, a large share of expatriate managers from the United States have returned home before successfully completing their foreign assignments. Suggest some possible reasons for the high
What abilities make a candidate more likely to succeed in an assignment as an expatriate? Which of these abilities do you have? How might a person acquire these abilities? (LO 16-6)
Why do multinational organizations hire host-country nationals to fill most of their foreign positions, rather than sending expatriates for most jobs? (LO 16-4)
Suppose you work in the HR department of a company that is expanding into a country where the law and culture make it difficult to lay off employees. How should your knowledge of that difficulty
Besides cultural differences, what other factors affect human resource management in an organization with international operations? (LO 16-2)
What are some HRM challenges that arise when a U.S.company expands from domestic markets by exporting?When it changes from simply exporting to operating as an international company? When an
Why might a U.S.-based company with Vietnamese operations send one of its local managers to a third country to gain experience there?
What talent development issues in other nations resemble U.S.issues, and which differ?
Do you think hiring globally gives Etihad a business advantage?Why or why not?
What details in this example suggest that Etihad is a global organization?
Suggest one or two labor relations goals for Verizon, and explain how it might achieve them.
What options does a company in Verizon’s situation have for avoiding a strike?
What are the legal restrictions on labor-management cooperation? (LO 15-7)
Suggest how Hobby Lobby might protect its interests without running afoul of the National Labor Relations Board. For example, can you think of a way to revise the agreement?
How would you have advised the supervisor at Hispanics United of Buffalo to handle the situation in the case described?
A supervisor notices an employee distributing union literature during working hours. What should the supervisor do?
Suppose you are an HR manager.You walk into the company lunchroom and notice several employees talking quietly but intensely. You think you hear the words “safety” and “organize,”and you are
If you had been advising Starbucks, would you have recommended that it introduce the tuition reimbursement plan or instead use the same budget to raise hourly workers’ wages? Why?
Define the types of benefits required by law. How can organizations minimize the cost of these benefits while complying with the relevant laws? (LO 14-2)
Suppose an employer charges all employees the same premium, regardless of their health habits.Who benefits? Who is harmed? Is this ethical?
How might the ideas described here be applied to a stop-smoking program for an organization’s employees?
Would you expect participation in wellness programs to be greater if they have a social-media component? Why or why not?
What additional types of incentive pay, if any, would you recommend for Rhino Foods?
Review the principles for incentive pay described in the first section of this chapter. How, if at all, could Walmart apply these principles to strengthen its effort to promote compliance with legal
Suppose a manager has enough money to give one employee a 4% raise and another employee no raise, or else the manager can give both employees a 2% raise.What would you recommend to the manager, and
Suppose employees complain to HR managers that bonuses are meaningless because no one understands how to earn them. What measures should the company take to make incentive pay more effective?
How fair do you think it would be to use social influence as a basis for incentive pay?
Suppose a manufacturing firm decided to add social influence to a balanced scorecard for its engineers and marketing staff.What percentage of the total incentive pay do you think should be based on
Why do you think Wheelers modified its pay structure instead of trying harder to recruit employees interested in working for profit-based commissions?
What kind of workers would be most attracted to earning profitbased commissions, and what kind would be most attracted to the pay structure at Wheelers Chevrolet?
How would you expect Jet.com’s pay structure to affect its ability to meet legal requirements for equal employment opportunity?
Do you think U.S. companies pay their chief executives too much? Why or why not? (LO 12-8)
Why might your employer decide to pay the accountant it hires a different amount than the median pay reported for accountants in the BLS database?
Suppose you are an HR manager at a firm that hires financial advisers. Suggest one way you would recommend that the firm respond to the relatively large pay gap for that occupation.
For employers, is the persistence of a pay gap between men and women a cause for concern?Why or why not?
Give examples of 1Collision’s HRM professionals providing the competencies of (a) HR expertise and (b)critical evaluation.
How do talent management and evidence-based HR support Mundy’s efforts to offer solutions?
What important HRM skills has Craig Mundy applied to his role at Ingersoll Rand?
Review the categories of HR responsibilities (see Table 1.1).For any three of the categories, write a question that analytics might be able to answer.
Do these guidelines require mainly statistical skills, communication skills, or both?Explain.
What do you think of the description of HR being“essentially pretty boring”? How well does that statement take into account the competencies SHRM has defined for HR professionals?
Review the competencies in Figure 1.3 and the example behaviors listed in the accompanying text discussion.Which ones are areas you would advise Zenefits to strengthen so it can better meet its
If you were an HR manager, how could you use the survey results to make a business case for rewarding ethical conduct?
How might participating in online discussion groups help you in your career?
How well do you think the organization applied standards for ethical behavior? Explain.
How might HRM support from the 1Collision Network make an auto body shop more competitive than if it relied on the shop manager to handle human resource management? In other words, how might this
If an organization values flexibility,why not just let each manager decide how to implement it with each employee? What could go wrong?
How do the ideas for planning flexible arrangements address the concerns you identified in your answer to question 1?
A large share of HR professionals have rated e-cruiting as their best source of new talent. What qualities of electronic recruiting do you think contribute to this opinion? (LO 5-5)
How can organizations improve the effectiveness of their recruiters? (LO 5-6)
Is GenMet working with a labor surplus or a labor shortage? Explain.
What has been the financial incentive for hightech companies to agree not to recruit from one another? If the arrangements had not been challenged in court, would you consider them ethical?Why or why
Given that the Justice Department has seen these arrangements as possibly violating antitrust laws, what would be the most ethical way to decide whether to recruit employees from other companies?
Discuss several advantages of flexible work schedules.What are some disadvantages?(LO 2-8)
How well suited do you think Netflix’s principles are to managing the knowledge workers (mainly software engineers) who work for Netflix? Explain.
How do training programs at New Belgium support the company’s strategy?
Imagine you work in the human resources department of a company considering a policy to protect its data on employees’ mobile devices. In advising on this policy, what rights should you consider?
Summarize ways in which human resource management can support organizations expanding internationally.
How does Grove ensure that a cost-conscious practice such as outsourcing is well received by employees?
How could offering a mobile version of its careers website support an organization’s strategy?
For each of the following occupations, identify at least one possible hazard and at least one action employers could take to minimize the risk of an injury or illness related to that hazard. (LO
In what ways is Walmart trying to meet legal requirements for equal employment opportunity? In what ways do its actions exceed legal requirements?
What could Walmart’s HR managers do to help the company improve its performance in complying with EEO laws?
If an employer’s hiring policies give preference to those who are already employed, what is the impact on (1) the company’s performance, (2) workers seeking jobs, and (3) the communities where a
How does the Ladder Safety App supplement the communications in stand-downs? In other words, what does the app do better than a stand-down can do?
What communication methods are involved in the National Fall Prevention Stand-Down?
How can organizations value diversity without promoting reverse discrimination?
Do these measures to promote valuing of diversity also place less value on white, male employees? Why or why not?
12-2. Discuss at least four specific ways in which HR management can influence ethical behavior at work.
12-1. Discuss important factors that shape ethical behavior at work.
5. Answer the question, “How do companies become‘Best Companies to Work For’?”
4. Explain what is meant by fair disciplinary practices.
3. Explain what is meant by ethical behavior.
2. Discuss at least four methods for managing employee relations.
1. Define employee relations.
11-23. A store manager’s job is to keep total wages to no more than 30% of sales and to maintain the fuel bill and the supply bill at about 9% of sales each.Managers can also directly affect sales
11-22. Is there another incentive plan you think would work better for the pressers? Describe it.

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