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fundamentals of human resource management

Questions and Answers of Fundamentals Of Human Resource Management

Identify the sources that HR planners use to keep current with business and HR trends.
2. Design the HRM selection, orientation, training, performance management, and incentive compensation program that will develop these competencies.
1. Develop a list of the competencies (skills, knowledge, and attitudes)that employees of this hotel need to demonstrate in order to become excellent at customer service.
3. HR Planning Notebook 2.1 outlines some barriers to HR planning. In a group, can you think of ways to overcome or bypass these barriers?
2. You and your friend decide to open a high-end restaurant specializing in cuisine from your home country. This type of food may appeal to people in the neighbourhood, but you will need to
1. "Employees are our biggest asset." "Yes, but they can walk out the door any time and all your investment in them will be lost." Explain why investments in human capital are important. Using the
List the characteristics of an effective HR strategy.
Discuss approaches to linking strategy and HR, including the barriers to becoming a strategic partner.
Identify the risks associated with not planning.
Understand the importance of strategic HR planning.
4. Compare and contrast the practices of the two companies.
3. Discuss their differences in resources, capabilities, and core competencies.
2. Research these two companies' mission, vision, and value statements.
1. Identify two companies working in the same sector (hotels, restaurants, and postsecondary institutions are good choices), one using a low-cost provider strategy and one using a differentiation
7. Appoint one person from each team to incorporate the revisions into a value statement, which is then combined with all the value statements. These then become the company values.
6. Have groups present their definitions and behaviours, which may be adopted or revised.
5. Have subgroups take one value, and develop a definition of the value and the employee behaviours related to that value.Strategic Human Resources Planning
4. Discuss and debate these themes, until there is consensus on a short list of core values.
3. Have the group identify common themes.
2. Record these without judgments, criticisms, or comments.
1. Invite all employees to offer ideas about the current and the desired values for the organization.
10. Is the statement easy to read?
9. Does the statement give a portrait of the company capturing the culture of the organization?
8. Are the standards described in a way that enables individual employees to judge when they are behaving correctly?
7. Does the statement describe important behaviours and standards that serve as beacons of the strategy and values?
6. Do the values resonate with and reinforce the organization's strategy?
5. Does the statement identify values that link with the organization's purpose and act as beliefs with which employees can feel proud?
4. Does the statement describe the strategic positioning that the company prefers in a way that helps to identify the sort of competitive position that it will look for?
3. Does the statement define a business domain and explain why it is attractive?
2. Does the statement describe the organization's responsibil ities to stakeholders?
1. Does the statement describe an inspiring purpose that avoids playing to the self-serving interests of stakeholders?Strategic Human Resources Planning
List the benefits of strategic planning.
Discuss the steps used in strategic planning.
Define business strategy and discuss how it differs from corporate strategy.
Describe organizational strategies, including restructuring, growth, and maintenance.
Understand the various terms used to define strategy and its processes.
Discuss why human resources managers need to understand strategy.
Discuss why managers need to examine the human resources implications of their organizational strategies.
2. What additional measures would you use to show the value of investing?
1. If you were the manager of HR, how would you rationalize to your members investing in a culture audit?
2. Though their efforts resulted in improved retention and productivity, what is missing from this case?
1. What methods were used in this case to identify the causes of high turnover and low productivity? What other methods could have been used to obtain better data?
3. The Canada HR Centre provides a turnover calculator for estimating the costs of an employee quitting. In groups, choose a real job (for which you have compensation information) and calculate the
2. A company wishes to increase the sales performance of its staff. It has been determined that for each $15 product sold, the company makes $5 in profit. Currently, employees who are paid $20 an
1. Your HR director has asked you to determine whether your organization (a group of about 50 non-unionized, full-time managers and professionals working in scientific services in Alberta) has an
2. Does the survey help you identify actions that can be taken to improve the engagement scores?
1. Does the survey prompt discussions with your direct reports?
Identify the challenges in measuring HR activities and determine the metrics that are important to the stakeholders in organizations.
Discuss methods of assessment, such as cost-benefit analysis, utility analysis, and auditing techniques.
Outline five aspects of HRM that can be evaluated using the SC model for measuring effectiveness: compliance with laws and regulations, client satisfaction, culture management to influence employee
Understand the importance of measuring the effectiveness of HRM activities through workforce analytics.
2. What are the advantages and disadvantages of the decision that you made?
1. If you were Dawn, what decision would you make and why?
3. Martyn Hart, Chair of the National Outsourcing Association, has stated, "One of the most notable aspects of outsourcing is that people rarely like to talk about success stories. The truth is,
2. Canadians have experienced several strikes over outsourcing. Identify them and focus on a recent strike. Analyze the media reports, and consult the employer and union websites to determine the
1. We buy the cheap T-shirts and television sets and also worry about all the jobs losses in Canada. The outsourcing of jobs to other countries ( offshoring) results in positive and negative
Specify the fee that the provider believes to be reasonable compensation for its services.
Describe the economic model that is proposed for the operation.
Explain how these challenges will be met and present a proposed timetable for meeting them.
Identify the challenges that the provider expects to encounter while improving the operation.
Describe actual situations in which the provider is currently providing the services that are proposed for this operation.
Explain how the provider is uniquely qualified to accomplish the measurable objectives that are described in the request.
2. Describe the HR implications under a full in tegration scenario (Kaiser)and a han ds-off acquisition scenario (Creemore Springs).
1. Using HR Planning Notebook 12.2, what do you think were the reasons for the acquisitions in both cases?
3. One of the urgent issues facing executives immediately after the merger is announced is the retention of key employees. How would you define or describe a key employee?What methods would you use
2. Describe the effects that a merger may have on employees. What can management do to lessen the more negative effects of a merger? What can employees do to protect themselves when they start to
1. What are the reasons that a company would acquire another company? Search the business press for a recent acquisition, and rank the reasons for the acquisition as explained by the analysts and/ or
4. To overcome cultural challenges, celebrate small wins, acknowledge value in past practices, and measure progress at regular intervals.
3. Use acculturation strategies such as cross-functional seminars and graduation ceremonies (to let go of the "old"), and provide cultural mentors to strengthen integration.
2. Identify similarities and differences, and discuss these. Create a new employee value proposition from the strengths of each culture.
1. Conduct a cultural audit of each organization, through qual itative research (e.g., interviews, focus groups)or through quantitative surveys.
4. When sending your employees into remote and dangerous geographic regions, should all employees (i.e., both home- and host-country employees) get the same employment support and workplace safety
3. What can companies operating in industries such as the mining or oil business do to protect their international assignees? What should be the role of the HRM function?
2. Did Reinhart do the right thing to get involved in the way described and help his employee? What were Reinhart's alternatives and options?
1. Was it the right decision in the first place for Terramundo to operate in a region well known for being controlled by FARC guerrillas, and in which kidnapping was a very common way to fund FARC
3. Ask an employer for an interview with one of the company's expatriates who has recently returned home or arrange for a phone interview with an expatriate currently on an international assignment.
2. Despite its widely illustrated importance for preparing expatriates and their families for international assignments, little is done for immigrant families arriving in Canada through their own
1. The global business environment has been hit by a number of regional events, such as terrorism and Ebola, that have had profound implications for the global and local strategies of MN Cs. Select a
4. This chapter introduces four major areas of focus for international workforce planning.Discuss how planners might deal with each of these issues prior to finalizing a decision to operate in a
3. In this chapter we have discussed different forms of industrial relations. However, some countries where Canadian manufacturers outsource much work, such as Bangladesh, have no unions. Discuss the
2. This chapter describes three stages that companies go through as they seek to expand internationally. Describe these stages, their corresponding strategies, and the HR implications of each
1. Discuss with your family and/or friends all the reasons that might motivate you to accept an international assignment, and the reasons that would cause you to reject one. Compare your lists to
Understand the impact of globalization and internationalization on HR planning.
Understand the relationship between different approaches of SIHRM and corporate business strategy options.
Identify key characteristics of strategic international HRM (SIHRM).
Identify key challenges influencing human resources (HR) practices and processes within an international context.
3. A recent newspaper editorial suggested that the town contract out the collection of garbage. What are the advantages/ disadvantages of contracting out services that had been provided by government?
2. Design a strategy to restructure the Department of Public Works. Be sure to provide support for the decisions/recommendations you propose.
1. Outline the issues that Kathleen should consider prior to designing a restructuring strategy.
3. Meet with an HRM professional or a senior management official whose organization has gone through a downsizing. Ask the individual to describe the downsizing strategy employed by his or her
2. Interview three employees who are survivors of a downsizing. Ask them to discuss how the downsizing was conducted and its effects on them personally and on the. .organ1zat1on.
1. Discuss the following statement: "Artificial intelligence (AI) will have a major change on the jobs of the future and employers that want to survive and prosper will need to engage in
4. What is the "psychological contract"? Why has it changed over the past 25 years?NEL When considering the next 10 years, what changes to the psychological contract do you envision?
3. "It is a lot harder downsizing unionized employees." Do you agree with this statement?Discuss some of the challenges associated with downsizing in a union.environment.
2. Discuss the effect of the "Amazon Effect" on the workplace of the future.
1. What can managers embarking on an organizational downsizing do to minimize the impact of the process on the "survivors" of downsizing?
Performing follow-up evaluation and assessment of the downsizing efforts.Although this step is critical, it is often ignored in many organizations.
Implementing the decision. Implementation includes elements such as the communication of the termination decision, the timing of the decision, security issues, severance payments, outplacement
Designing current and future work plans. This issue represents a key challenge for the organization and is frequently neglected.
Determining the legal consequences. For example, organizations often ignore or are unaware of legal requirements when downsizing the workforce. Some areas of law to consider include the law of

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