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human communication

Questions and Answers of Human Communication

4. Explain the importance of friendships.
3. Describe the dark side of interpersonal relationships.
2. Explain the importance of interpersonal relationships.
1. Defi ne interpersonal relationships and interpersonal communication.
2. Which of the verbal and nonverbal communication skills do you make use of in your conversations? Which of them do others use when conversing with you? Are there any that you like or dislike more
10. The ability to locate, evaluate, and effectively use information is an important trait known asa. critical thinkingb. information literacyc. hearingd. selective attention
6. Which gender tends to listen in order to solve problems, is less attentive to nonverbal cues, and interrupts to switch topics?a. menb. womenc. both gendersd. neither gender
5. If you are thinking about what happened last weekend at college while listening to your mom on the phone, you are exhibiting what type of barrier to listening?a. stereotypesb. egocentrismc.
4. When you are listening and attempting to understand the other person’s worldview, what type of listening are you utilizing?a. activeb. empathicc. criticald. for enjoyment
2. Which of the following statements is true?a. Personal and business relationships are not affected by listening.b. When communicating, college students spend over half of their lives listening.c.
1. Hearing is a process, and listening is a process.a. mental; physicalb. mental; psychologicalc. physical; mentald. physical; physical
8. Engage in ethical listening behaviors.
7. Adapt general strategies for effective listening to specifi c situations including the workplace, the classroom, and mediated environments.
6. Describe differences in listening behaviors between men and women.
5. Use strategies for critical thinking to evaluate both the communication situation and the message of the speaker.
4. Analyze barriers to effective listening, including internal and external noise, perceptions of others, and yourself.
3. Defi ne and discuss examples of active, empathic, critical, and enjoyment listening.
1. Describe the listening process and identify the primary features that distinguish listening from hearing.
8. With regard to chronemics, Americans of high statusa. are granted the opportunity of arriving lateb. are always on timec. work on several tasks at a timed. view privacy as important
7. Compared to those who are unattractive, physically attractive peoplea. are treated differently as childrenb. generally have more success sociallyc. are more likely to succeed at workd. all of the
5. When interpreting nonverbal communication, it is important to considera. contextb. only observed behaviorc. gut instinctd. “reading” people
2. Nonverbal codes work together with vocalized words toa. repeat and emphasizeb. complement and regulatec. contradict and substituted. all of the above
4. Defi ne and identify nonverbal codes.
1. Defi ne nonverbal communication.
10. When you describe observed behavior instead of offering personal reactions, you area. avoiding intentional confusionb. being concretec. using descriptivenessd. demonstrating cultural competence
9. Which of the following terms refers to disrespectful language?a. profanityb. jargonc. clichésd. colloquialisms
8. Dating, or specifying when you made an observation, is important becausea. you always view objects, people, or situations as remaining the sameb. situations do not change over timec. you are
7. Communication may be helped or hindered whena. proper grammar is usedb. language is used in unique or unusual waysc. clichés are avoidedd. sexist or ageist language is utilized
5. One way to improve language skills is to restate the other person’s message by rephrasing the content of the message, a process calleda. defi ning your termsb. paraphrasingc. using concrete
4. When doctors communicate with technical language, they are usinga. profanityb. euphemismsc. doublespeakd. jargon
b. Language is a minor way that we learn about our culture.c. Culture creates a lens through which we perceive the world and create shared meaning.d. Language and culture are not related.
3. Which statement refl ects the relationship between language and culture?a. Language does not progress in response to the needs of the culture, but culture does progress in response to language
2. Because massages can vary depending on the situation, it is important to examine the context of the communication.This is calleda. syntaxb. pragmaticsc. semanticsd. encoding
1. Which of the following is not a characteristic of language?a. classifi es realityb. organizes realityc. is intertwined with cultured. is concrete
5. Use specifi c techniques, like paraphrasing and dating, to demonstrate your verbal communication skills.
4. Describe the various forms of unique language and how they can provide both beauty in and barriers to communication.
3. Explain how language and culture are intertwined.
2. Identify three sets of rules that govern language use.
1. Defi ne language and state several of its characteristics.
2. The book discusses how people form impressions of who they are and how communication affects selfperceptions.How do you see yourself? How is this affected by your past, present, and projected
1. Singer states that people’s perceptions are largely learned because what people see, hear, taste, touch, and smell is conditioned by their culture. What parts of your culture are key factors in
9. When people seek to present an ideal version of themselves, they are engaging ina. identity managementb. active perceptionc. attributiond. selection
8. Which of the following is a perceptual error frequently made by people?a. believing stereotypes about people who are different from themselvesb. believing other people are courageous, while they,
7. Selection occurs in perception in all of the following ways except fora. attentionb. exposurec. distractiond. retention
5. Perceptual constancy results because ofa. physiological factorsb. past experiences and rolesc. people’s cultures and co-culturesd. people’s present feelings and circumstances
1. Which of the following may be the result of physiological factors, past experiences and roles, cultures, and present conditions?a. selectionb. similarityc. self-serving biasd. differences in
6. Defi ne identity management.
5. Understand how your view of yourself is related to communication.
4. Identify errors you might make when you perceive others.
2. Describe how selection, organization, and interpretation occur during perception.
1. Explain some of the reasons why differences in perception occur.
10. When you respond to a speaker with a verbal or nonverbal cue, you area. giving feedbackb. not communicatingc. an example of noised. using a metaphor
9. According to the text, studying communication is essential because it cana. improve the way you see yourself and the way others see youb. teach you important life skillsc. help you succeed
7. Which of the following terms is defi ned as the ability to effectively exchange meaning through a common system of symbols, signs, or behavior?a. dyadic communicationb. communication competencec.
3. People, messages, codes, channels, feedback, encoding, decoding, and noise are components ofa. audienceb. meaningc. communicationd. context
1. Communication is considered a process of using messages to generate meaning because it isa. an activity or exchange instead of an unchanging productb. a tangible objectc. something with a
7. Name some of the tenets of the National Communication Association Credo on Ethics
6. Defi ne communication competence.
5. Explain the ways in which intrapersonal, interpersonal, public, and mass communication differ from each other.
1. State reasons why the study of communication is essential.2. Defi ne communication.3. Name the components of communication.4. Explain some principles of communication.
Demonstrates fairness by ensuring consistent application of company policies and procedures.

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