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human resource management
Questions and Answers of
Human Resource Management
Why might management be reluctant to confirm impending layoffs? What are the pitfalls of not doing so? P-963
What Is Workforce Planning? P-963
Describe the recruiter’s role in the recruitment process, including limits and opportunities. P-963
List and compare sources of job applicants. P-963
Discuss aspects of recruiting including employment branding and other recruitment policies organizations use to make job vacancies more attractive. P-963
Identify the steps in the process of succession planning. P-963
Summarize the advantages and disadvantages of ways to eliminate a labour surplus and avoid a labour shortage. P-963
Determine the demand for and supply of workers in various job categories. P-963
Discuss how to plan for the human resources needed to carry out the organization’s strategy. P-963
Summarize the elements of work flow analysis and how work flow relates to an organization’s structure. l698
Discuss the significance, recent trends, and outcomes of job analysis. l698
Tell how to obtain information for a job analysis. l698
Describe methods for designing a job so that it can be done efficiently. l698
Identify approaches to designing a job to make it motivating. l698
Explain how organizations apply ergonomics to design safe jobs. l698
Discuss how organizations can plan for the mental demands of a job. l698
Would You Keep Working If You Won the Lottery? l698
What Is Work Flow Analysis? l698
How Does the Work Fit with the Organization’s Structure? l698
Did this organization go too far in preparing (and apparently revising) detailed instructions for its employees about “how to properly brew a pot of coffee”? Why or why not? l698
What advice would you offer management about the potential pitfalls of providing detailed instructions for employees who work in jobs that involve teamwork and/or broad responsibility? l698
Summarize the elements of work flow analysis and how work flow relates to an organization’s structure. l698
Discuss the significance, recent trends, and outcomes of job analysis. l698
Tell how to obtain information for a job analysis. l698
Describe methods for designing a job so that it can be done efficiently? l698
Identify approaches to designing a job to make it motivating. l698
Explain how organizations apply ergonomics to design safe jobs. l698
Discuss how organizations can plan for the mental demands of a job. l698
Assume you are the manager/owner of a local coffee house. What are the outputs of your work unit? What are the activities required to produce those outputs? What are the inputs? l698
Based on Question 1, consider the barista’s job of the local coffee house. What are the outputs, activities, and inputs for that job? l698
Consider the “job” of university or college student. Perform a job analysis on this job.What tasks are required in the job? What competencies are necessary to perform those tasks? l698
Discuss how the following trends are changing the skill requirements for managerial jobs in Canada: l698a. Increasing use of social mediab. Increasing global competitionc. Increasing job demands
Suppose you have taken a job as a training and learning specialist for a large bank that has created competency models for its various departments. How could the competency models help you implement
Consider the job of a customer service representative for a telecommunications provider who handles calls from residential customers for billing inquires and routine service requests. What measures
How might the job in Question 6 be designed to make it more motivating? Would these considerations apply to the barista’s job in Question 2? l698
What advice do you have for a supervisor who is concerned that employees appear to be distracted during meetings and while performing job tasks due to use of devices such as smartphones to retrieve
How do UPS’s goals for environmental sustainability affect its job design? l698
How well does UPS take worker safety into account in its job design? How could the company better incorporate safety into job design in a way that is consistent with the company’s business
Based on the information given, what role would you say motivation plays in the design of drivers’ jobs at UPS? How could the company make its jobs more motivational? l698
According to the information given, what basic inputs, work activities (processes), and outputs can you identify for work at W. L. Gore? l698
What are some strengths of designing work around teams, as Gore has done? What are some challenges for managing this structure? l698
If you worked in HR for W. L. Gore, what are some of the competencies you would include in the company’s job descriptions? l698
What do you think would be a fair and reasonable solution that would respect the rights of both parties? lop7
Competing rights issues are likely to generate strong emotions. What advice would you have for an HR professional from the college who is preparing to meet with both parties to discuss their rights
Does this role for HR sound like the kind of career you would like to have? Why or Why not? lop7
What competencies do you think HR professionals need to fulfill the expectations this CEO has for HR? lop7
Do you think these criminal convictions described in the case will have any lasting effect on improving the safety of workplaces in Canada? Why or why not? lop7
Do you think company managers should be held accountable for a workplace fatality? Why or why not? lop7
If you had been Muse’s supervisor, how would you have handled her request? Is there anything you would have done differently? lop7
Because Muse agreed to wear slacks for several years before telling her employer about her concerns should there be any reduced duty on her employer or CATSA to accommodate?Explain. lop7
By offering Muse a choice of slacks or a knee-length skirt do you feel CATSA provided a reasonable accommodation to this employee? Justify your answer. lop7
For each of the following occupations, identify at least one possible hazard and at least one action employees could take to minimize the risk of any injury or illness related to that hazard. lop7a.
Due to demands of your job or expectations of your manager, have you ever felt pressured to text or answer a call while driving (or performing safety-sensitive work)?What were the circumstances?
Why do you think younger workers are more likely to be injured on the job? lop7
What effect does Bill C-45 (Westray Bill) likely have on supervisors’ behaviours and attitudes related to workplace safety? lop7
Have you ever been injured on the job or experienced workplace violence? What are jobs that you think may be hazardous? What types of hazards and hazardous activities might workers experience in
Do you think that employers violate current or prospective employees’ privacy rights when they use social media sites such as Facebook, Twitter, and LinkedIn to conduct background checks? Why or
Research minimum wages across various jurisdictions in Canada, for example, Alberta, New Brunswick, and Ontario. Also, conduct online research regarding advertised salaries at traditionally
What is sexual harassment? What are some types of behaviour likely considered to be sexual harassment in a workplace? lop7
On the basis of your knowledge of diverse religious practices, what types of accommodations should an employer be prepared to provide? lop7
“Organizations that value diversity and inclusiveness are more likely to meet their employment equity goals.” Do you agree or disagree with this statement? Why or why not? lop7
What impact, if any, do you think Apple CEO Tim Cook’s announcement will have on creating workplaces where LGBT (and transgender) employees are less likely to feel they need to hide their sexual
Is IBM’s policy toward LGBT employees good business? Is it good ethics? Should a company pursue a diversity policy that goes beyond legal requirements? Why or why not? lop7
What Are the Responsibilities of Employers, and Managers or Supervisors? lop7
How Are the Laws Enforced? lop7
What About Harassment? lop7
Discuss the ways employers promote worker health and safety? lop7
Identify the responsibilities of employers, and managers or supervisors, as well as employees’ rights and responsibilities related to workforce health and safety. lop7
Explain the context for workplace health and safety. lop7
Discuss privacy, employment/labour standards, and pay equity and their relevance for HRM. lop7
Explain the importance of human rights and the implications for HRM. lop7
Describe the legal framework for human resource management in Canada. lop7
Discuss the importance of valuing diversity and safety. lop7
Explain the differences between pay and benefits in the United States and in countries around the world (included in this chapter).
State the total costs of hourly compensation in manufacturing settings around the world.
List the countries that impose minimum wage rates.
Summarize the paid time off benefits in at least two countries.
Briefly summarize the protection benefits such as retirement, health care, and social security in at least two countries.
Why is it important for HR and compensation professionals to learn about compensation practices in other parts of the world? Discuss.
Briefly compare minimum wage rates and paid time off policies in Canada and Mexico.
Explain the impact of economic recession and underemployment on compensation practice.
Point to the reasons for rising wages in China.
Describe the challenges associated with executive compensation.
Summarize the challenges associated with health care reform.
Describe the influence of changing workforce demographics on employee benefits practice.
Summarize the issue of marriage between same-sex individuals and the U.S. Supreme Court ruling on the Defense of Marriage Act.
This chapter discusses seven important issues that will shape compensation professionals’work for years to come. Which one of these issues stands to create the greatest uncertainty for compensation
Explain the factors that contributed to the rising wage in China.
Please identify one or more issues besides the ones discussed in this chapter that you feel will help define the future of compensation professionals’ work.
Describe what compensation is and give at least three examples of core compensation practices and at least three examples of employee benefits practices.
Summarize at least two historical events in the evolution of compensation practice leading to the current strategic compensation era.
Discuss at least two differences between strategic and tactical compensation.
Name and summarize the goals of compensation professionals.
Identify the stakeholders of the compensation and summarize their stake in the work compensation professionals perform.
How do internally consistent compensation systems attract, motivate, and retain talents in an organization? Discuss the answer using an organization of your choice.
Following Sportsman’s shift in competitive strategy, what are some considerations for the company’s human resource management practices?
As a human resource practitioner, propose a holistic approach towards designing the compensation and benefits program at Sportsman Shoes.
What is merit pay? Explain the role of performance appraisals in merit pay programs.
What is a pay-for-knowledge plan? Explain the role of training in pay-for-knowledge plans.
List four groups of federal laws that apply to compensation tactics.
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