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business
human resource management

Questions and Answers of Human Resource Management

=6. Explain the relationship between training and organizational development. How might each contributes to strategic HR management?Reading 9.1
=5. Using Exhibit 9.1, develop a training module to teach your classmates about your company and job responsibilities.
=4. How is training likely to change in the future?
=3. What are the advantages and disadvantages of on-the-job, off-the-job, and online training? For what types of training is each approach most appropriate?
=2. What is transfer, and how can it best be facilitated?
=1. Why is training such a critical strategic issue for organizations?
=• What special needs do the trainees have?
=• What are the trainees’ learning styles?
=• What knowledge, skills, and abilities do trainees already have?
=• How similar to or different from the training needs of other jobs are the needs of this job?
=• How can the job provide the employee with direct feedback?
=• What are the implications of mistakes?
=• Should the learning setting be the actual job setting?
=• What skills or knowledge are needed for successful performance?
=• What responsibilities are assigned to the job?
=• What are the costs and expected benefits of the training?
=• How does the training impact day-to-day workplace dynamics?
=• How does the training relate to organizational objectives?
=3. Develop a behavioral interviewing protocol for your current or most recent job.
=2. In small groups, discuss your experiences with and determine the pros and cons of online recruiting from the employer’s perspective.
=1. Visit a major employer’s Web site (such as those provided here or any others). Apply for a specific job with the same company both via online means and through submitting a résumé by postal
=12. What types of positions in what types of industries might each of the eighteen inventories be used to assess?
=11. Evaluate the future potential and possibilities for the contingent employment market and industry.Reading 8.2
=10. What are the pros and cons of hiring for “fit?” How can an employer best ensure that new employees will fit with the company culture while simultaneously managing diversity and ensuring that
=9. What are the pros and cons of establishing a CRM program?
=8. How might an employer create an employment branding strategy?
=7. Discuss the challenges organizations face associated with the employment of foreign workers.
=6. Develop a set of behaviorally based interview questions for the following jobs:• High school principal• Nursing supervisor• Factory foreman• Chief medical resident• Police chief
=5. Devise a staffing strategy for the following organizations:• A church-based soup kitchen staffed with volunteers• A professional baseball team• A small Internet startup• A publisher of a
=4. What are the pros and cons (from the employer perspective) of conducting executive searches in-house versus outsourcing the function? What are the pros and cons of internal versus external
=3. What are the major strategic choices an organization faces concerning staffing? What are the advantages and disadvantages of each alternative?
=2. What problems can result from cutting corners to save time or money in the staffing process?
=1. How does an organization’s investment in staffing benefit the organization after an applicant becomes an employee?
=Describe a situation in which you had to manage a problem employee or confront a performance problem.
=Provide an example of a decision you made that you would make differently if given the opportunity again.
=Provide an example of a problem that you failed to anticipate.
=Provide an example of your seeing a project from conceptualization to implementation and the challenges encountered.
=Describe a situation in which you experienced conflict with a coworker (or supervisor).
=2. Visit the Web site for the Human Resource Planning Society, a professional organization of those who are involved with strategic workforce planning, at http://www.hrps.org. Identify the programs
=1. Explain how the dean of your school would employ techniques of strategic workforce planning to decide how many faculty and staff to employ in the coming academic year and which specific
=12. Explain the process used for human resource planning at Corning. What obstacles might exist to implementing such a process in another organization
=11. Should special succession planning programs directed toward minorities be established? Discuss the pros and cons of identifying “best” and “best minority” candidates in succession
=10. What are the advantages and disadvantages of establishing cross-cultural mentoring relationships?Reading 5.1
=9. Identify the positions within your school for which you feel succession planning is critical, such as deans, program directors, or department chairs. What critical skills or competencies are
=8. What problems are demographic shifts and layoff practices causing for succession planning? What role do competencies play in the succession planning initiatives of leading organizations?
=7. Select three organizations in which a new CEO has assumed responsibility during the past year. Identify via news sources factors that may have led to the change at the top of the organization.
=6. Identify the steps you might take in consulting with the federal government about strategic workforce planning. What factors would you suggest senior managers examine, and what obstacles to
=5. Discuss the pros and cons of informing employees that they have been targeted as part of the organization’s succession planning process. What particular business conditions and/or strategy
=4. Discuss the implications and pros and cons for managing surpluses and shortages by using the various strategies presented in Exhibit 5.3.
=3. What role might strategic workforce planning play in each of the following organizations?• A small, rapidly growing technology company• A medium-sized nonprofit social services agency• A
=2. Why are aggregate and succession planning of critical importance? How might failures in these areas impact an organization’s ability to compete?
=1. What are the major objectives of strategic workforce planning? Why is each of these objectives critical for an organization’s success? What benefits are provided by each that can result in a
Search the Internet for software packages that can assist HRM in the selection process. Identify three different soft- ware packages that can be purchased by the public. State the benefits of the
Visit your college's career center and obtain a copy of the 50 most frequently asked interview questions. Reviewing the questions, which ones do you believe would pose the greatest difficulty for
Develop a two- to three-page response to the following statement: "Graphology as a selection criterion is not a valid selection device. Accordingly, it should not be used in determining whether or
If you want Tony to try again with background checks and drug testing, prepare a carefully worded statement for him to present to Kenny and Norton. If you think these steps are undesirable, explain
Should Bobby select the managers himself? Should Bobby select all the other employees? p-987
Set up an interview protocol for each job category. p-987
What kinds of performance simulation tests would be ap- propriate? p-987
Devise a screening mechanism for each job category. p-987
What role does the company play in reference checking- even if it uses a search firm? p-987
Do you believe the search firm had a responsibility for checking candidates' references prior to giving Pinpoint their recommendations? Explain your position. p-987
What are the background investigation implications of the Pinpoint Networks case? p-987
"When hiring a member of a team, each team member should have equal say in who is hired." Do you agree or disagree? Explain. p-987
"Even though interviews have been widely criticized, they are heavily used." Discuss why this selection device still rates highly although we know it can provide unreliable information. p-987
"Because of the law regarding employment questions, ap- plication forms provide limited information. Accordingly, they should not be used." Do you agree or disagree with this statement? Explain. p-987
What do you think of realistic job previews? Would you be more likely to choose a position where recruiters empha- sized only the positive aspects of the job? p-987
Define the concepts of reliability and validity. What are the three types of validity? Why are we concerned about reliability and validity? p-987
Why should HRM conduct a background investigation? p-987
What effect should a realistic job preview have on a new hire's attitude and behavior? p-987
What are the major problems of the interview as a selection device? What can HRM do to reduce some of these problems? p-987
Contrast work samples with the assessment center. p-987
What-is a weighted application form? How does it work? p-987
What is a legal employee selection process? How does that differ from an illegal one? p-987
What is meant by a "reliable and valid" selection process? p-987
Describe the eight-step selection process. p-987
Explain how validity is determined. p-987
List three types of validity. p-987
Explain the purpose of background investigations. p-987
Specify the organizational benefits derived from realistic job previews. p-987
Discuss the problems associated with job interviews and means of correcting them. p-987
Explain. the primary purposes of performance simulation tests. p-987
Discuss why organizations use application forms. p-987
Identify the primary purpose of selection activities. p-987
Describe the selection process. p-987
Visit three different cyberspace job-recruiting sites (as listed in Exhibit 6-3, p. 155). Describe the similarities and differ- ences you noticed among the three. Which job site did you prefer?
Develop a two- to three-page response to the following question: What are the pluses and minuses for an organiza- tion that uses temporary employees as a pool from which to select permanent
Using the job description of the benefits manager from Exhibit 5-10 (Chapter 5, p. 135), write a job advertisement for this position to be placed in a national newspaper such as the Wall Street
Would you consider being an expatriate; why or why not? p-98
What web sites would you use if you were interested in an international job? p-98
Recommend to Tony which of the four sources should get top priority. Defend your decision. p-98
Make a recruiting plan for TEAM FUN! Identify at least four principal recruiting sources for the new store. Be sure to discuss the pros and cons of each of your suggestions. p-98
Does a surplus or shortage of workers play a role in how organizations recruit? Discuss. p-98
Do you believe such creative advertising for jobs is effec- tive? Explain. p-98
What role should creativity play in finding job candidates? p-98
Relate the examples above to how well they fulfil the dual goals of recruiting. p-98
"The emphasis on leased or temporary employees in an organization will only lead to a decrease in employee morale. These employees come in, do their jobs, then leave it up to the full-timers to
When you go looking for a job after graduation, what sources do you expect to use? Why? p-98
"An organization should follow a promote-from-within pol- icy." Do you agree or disagree with this statement? Explain. p-98
"A job advertisement that generates 1,000 responses is always better than one that gets 20 responses." Build an argument supporting this statement and an argument against this statement. p-98

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