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information technology management

Questions and Answers of Information Technology Management

Describe the major components of a WLAN.
List the major standards used by mobile phone systems(e.g., GSM).
Define the terms FDMA, TDMA, and CDMA.
Describe the major components of a mobile network.
List the major software items used for mobile computing.
Describe the major hardware devices used for mobile computing.
List at least five major drivers of mobile computing.
List the value-added attributes of mobile computing.
Define the following terms: PDA, WAP, SMS, GPS, Wi-Fi and smartphone.
Define mobile computing and m-commerce.
Identify for Barbara some lessons learned in implementing successful ecommerce projects and how they can help ensure TH The Wireless Café’s success.
Inventory management is more than just ordering food supplies. It includes table-setting items (dishes, glassware, cutlery, napkins), and cleaning and office supplies in addition to ingredients for
Identify the category, participants, and benefits of ecommerce for the following activities:a. Ordering food supplies.b. Financial reporting (city, state, federal)c. Employee benefits managementd.
Given that anyone can start a competing business, how can Restaurants.com protect its position? What are some of its competitive advantages? Restaurants.com was founded in 1999 as an all-purpose
What motivates restaurants to participate in the new business model when they refused to do so in the old one? Restaurants.com was founded in 1999 as an all-purpose dining portal with meuns, video
Why was it necessary to purchase CitySpree?Restaurants.com was founded in 1999 as an all-purpose dining portal with meuns, video tours online, and a reservation feature. Like other dot-coms, the
Review the “lessons from failures” described Restaurants.com was founded in 1999 as an all-purpose dining portal with meuns, video tours online, and a reservation feature. Like other dot-coms,
Visit restaurants.com. Find an Italian restaurant in your neighborhood and examine the information provided.Assuming you like Italian food, is the gift certificate a good deal? Restaurants.com was
In 2003 the company shifted attention to global supply management. What does the company mean by that? FreeMarkets (freemarkets.com) is a leader in creating B2B online auctions for buyers of
Why is the RFQ mechanism popular? FreeMarkets (freemarkets.com) is a leader in creating B2B online auctions for buyers of industrial parts, raw materials, commodities, and services around the globe.
Why do you think FreeMarkets concentrates on asset recovery and on e-procurement? FreeMarkets (freemarkets.com) is a leader in creating B2B online auctions for buyers of industrial parts, raw
What makes FreeMarket different from eBay? FreeMarkets (freemarkets.com) is a leader in creating B2B online auctions for buyers of industrial parts, raw materials, commodities, and services around
Enter authorizenet.com and find echeck.net; view the payment diagram. Compare this process to the one described in Figure 5.6. Comment on the relationships.
Enter checkfree.com and find their services. Prepare a report.
Enter nike.com and configure a pair of shoes; then go to jaguar.com and configure a car; and finally go to Lands’End and configure some clothing for yourself. Summarize your experiences.
Enter bizrate.com and complete one of the questionnaires that entitles you to participate in their rewards and receive information. What data they collect? Why?
Enter dell.com, go to “desktops” and configure a system.Register to “my cart” (no obligation). What calculators are used there? What are the advantages of this process as compared to buying a
Enter campusfood.com. Explore the site. Why is the site so successful? Could you start a competing one? Why or why not?
Try to find a unique gift on the Internet for a friend.Several sites help you do it. (You might try shopping.com and amazon.com, for example.) Describe your experience with such a site.
Enter alibaba.com. Identify the site capabilities. Look at the site’s private trading room. Write a report. How can such a site help a person who is making a purchasing ?
Access realtor.com. Prepare a list of services available on this site. Then prepare a list of advantages derived by the users and advantages to realtors. Are there any disadvantages?To whom?
Use the Internet to plan a trip to Paris.a. Find the lowest airfare.b. Examine a few hotels by class.c. Get suggestions of what to see.d. Find out about local currency, and convert $1,000 to that
Access etrade.com and register for the Internet stock simulation game. You will be bankrolled with $100,000 in a trading account every month. Play the game and relate your experiences to IT.
Have teams investigate how B2B payments are made in global trade. Consider instruments such as electronic letters of credit and e-checks. Visit tradecard.com and examine their services to SMEs. Also,
Assign each team to one industry. Each team will find five real-world applications of the major business-tobusiness models listed in the chapter. (Try success stories of vendors and EC-related
Have each team study a major bank with extensive EC strategy. For example, Wells Fargo Bank is well on its way to being a cyberbank. Hundreds of brick-and-mortar branch offices are being closed. In
Compare the various electronic payment methods.Specifically, collect information from the vendor cited inthe chapter, and find more with google.com. Be sure you pay attention to security level,
Consider the opening case about Hi-Life.a. How was the corporate decision making improved?b. Summarize the benefits to the customers, suppliers, store management, and employees.c. The data collected
Assume you’re interested in buying a car. You can find information about cars at autos.msn.com. Go to autoweb.com or autobytel.com for information about financing and insurance. Decide what car you
Discuss the online consumer behavior model and explain why is it needed.
Distinguish between smart cards and value-added cards. Discuss the advantages of each.
Discuss the various ways to pay online in B2C. Which one you prefer and why?
Why are online auctions popular?
What are the major benefits of e-government?
Why is the electronic job market popular, especially among the high-tech professions?
Discuss the major limitations of e-commerce. Which of them are likely to disappear? Why?
List five suggestions for EC success.
List fire reasons for EC failures.
List the major legal issues of EC.
List some ethical issues in EC.
Describe buyer protection in EC.
Describe some areas of potential fraud on the Internet.
Describe the issues in EC order fulfillment.
List the security requirements for EC.
List the various electronic payment mechanisms.
Describe intrabusiness and B2E commerce.
Describe some C2C activites.
Describe e-bartering.
Describe e-government and its benefits.
Describe c-commerce and its benefits.
Describe the role of exchanges in B2B.
Describe how forward and reverse auctions are used in B2B commerce.
Describe the various methods of e-procurement.
Briefly describe the sell-side marketplace.
Describe pop-up ads and the issues surrounding them.
Describe online advertising, its methods, and benefits.
Describe the major support areas of intelligent agents in EC.
Describe EC market research and its tools.
Describe the EC consumer behavior model.
Explain how electronic auctions work.
Describe the online job market.
Describe electronic securities trading.
List the benefits of cyberbanking.
List major technological and nontechnological limitations of EC (three each).
Distinguish between business-to-consumer, businessto-business, and intrabusiness EC.
List the major types of EC (by transaction)
Can a small company use such e-training? Why or why not? With 24/7 operations, The Wireless Café has three shifts of workers. This adds complexity to both the physical operation of the restaurant
What, in your opinion, made this project a success?With 24/7 operations, The Wireless Café has three shifts of workers. This adds complexity to both the physical operation of the restaurant
How can e-learning empower employees and partners?With 24/7 operations, The Wireless Café has three shifts of workers. This adds complexity to both the physical operation of the restaurant
What were the drivers of e-learning at Cisco? With 24/7 operations, The Wireless Café has three shifts of workers. This adds complexity to both the physical operation of the restaurant (there’s no
How has IT helped to cut the time-to-market? Designing a car is a complex and lengthy task. Take, for example, General Motors (GM). Each model created needs to go through a frontal crash test. So the
Who collaborated with whom to reduce the time-tomarket? Designing a car is a complex and lengthy task. Take, for example, General Motors (GM). Each model created needs to go through a frontal crash
Why did it take GM over four years to design a new car? Designing a car is a complex and lengthy task. Take, for example, General Motors (GM). Each model created needs to go through a frontal crash
Enter PCSVision.com. Describe its services.
Enter setiathome.ssl.Berkeley.edu and download the free software. Join the efforts to analyze radiotelescope data. Comment about this collaborative effort. Explain why it uses P2P technology.
Enter hpe-learning.com. Find what programs they have and how they conduct training. Write a report.
Enter intranets.com. Is this site a portal or an advertising company? Why are the services provided of interest to real estate companies?
Visit microsoft.com and slipstick.com and find information about their digital dashboards. Examine their capabilities and compare them to information portals.
Visit talarian.com and examine its Smartsockets product.Read the Southwest Airlines case and prepare a list of the advantages of the system.
Visit albion.com/netiquette/netiquiz.html and take the online quiz about netiquette.
Both Microsoft Explorer and Netscape Navigator have the capability for Internet telephony; all you need is a sound card, microphone, and speakers on your PC. (If you do not have these browsers,
You are assigned the task of buying desktop teleconferencing equipment for your company. Using the Internet:a. Identify three major vendors.b. Visit their Web sites and find information about their
Visit cdt.org. Find what technologies are available to track users’ activities on the Internet.
Enter lotus.com and identify the various tools it provides for collaboration. Mark the capabilities that are not citied in this chapter.
You plan to take a three-week vacation in Hawaii this December, visiting the big island of Hawaii. Using the Internet, find information that will help you plan the trip. Such information includes,
Your friend wishes to pursue graduate studies in accounting in the United States. She is especially interested in two universities: the University of Illinois and the University of Southern
Have each team download a free copy of Groove from groove.net. Install the software on the members’ PCs and arrange collaborative sessions. What can the free software do for you? What are its
Assign each team to a college collaborative tool such as Blackboard, WebCT, etc. Establish common evaluative criteria. Have each team evaluate the capabilities and limitations of its tool, and
Assign each group member to an integrated group support tool kit (Lotus Notes, Exceloncorp.com, Group-Wise, etc.). Have each member visit the Web site of the commercial developer and obtain
The world of the Internet is growing very fast, and it keeps changing. The task for the group is to report on the latest developments on the Internet’s uses. Members of the group will prepare a

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