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Questions and Answers of
Management Information Systems
Describe the benefits of integrated accounting software packages.
How can the Internet support investment decisions?
Discuss how IT facilitates the budgeting process.
Describe the relationship between TPS and FAIS.
Describe the role of a TPS in a service organization.
Why is it logical to organize IT applications by functional areas?
Research how to be a successful blogger. What does it take to be a successful blogger? What time commitment might be needed? How frequently do successful bloggers post?
Using a search engine, look up the following:• Most popular or most visited blogs. Pick two and follow some of the posts. Why do you think these blogs are popular?• Top10Best Blogsites
Access ChatRoulette (www.chatroulette.com). What is interesting about this social networking site?
Access Pandora (www.pandora.com). Why is Pandora a social networking site?
Go to Amazon’s Mechanical Turk website (www.mturk.com). View the available Human Intelligence Tasks (HITs). Are there any HITs that you would be interested in to make some extra money? Why or why
Enter www.programmableweb.com and study the various services that the website offers. Learn how to create mashups and then propose a mashup of your own. Present your mashup to the class.
Why are human resource managers so interested in social networks?
Why are marketers so interested in social networks?
What sorts of restrictions or guidelines should firms place on the use of social networks by employees? Are social computing sites a threat to security? Can they tarnish a firm’s reputation? If so,
Why are advertisers so interested in social networks?
What factors might cause an individual, an employee, or a company to be cautious in the use of social networks?
How can an organization best employ social computing technologies and applications to benefit its business processes?
Do you have a page on a social networking website? If yes, why? If no, what is keeping you from creating one? Is there any content that you definitely would not post on such a page?
If you were the CEO of a company, would you pay attention to blogs about your company? Why or why not? If yes, would you consider some blogs to be more important or more reliable than are others? If
How would you describe Web 2.0 to someone who has not taken a course in information systems?
Enter www.onstar.com. What types of fleet services does OnStar provide? Are these any different from the services OnStar provides to individual car owners? (Play the movie.)
Enter www.ibm.com. Search for “wireless e‑business.” Research the resulting stories to determine the types of wireless capabilities and applications IBM’s software and hardware support.
Explore www.nokia.com. Prepare a summary of the types of mobile services and applications Nokia currently supports and plans to support in the future.
Access www.bluetooth.com. Examine the types of products being enhanced with Bluetooth technology. Present two of these products to the class and explain how they are enhanced by Bluetooth technology.
Investigate commercial uses of GPS. Start with www.neigps.com.Can some of the consumer‑oriented products be used in industry? Prepare a report on your findings.
Examine how new data‑capture devices such as RFID tags help organizations accurately identify and segment their customers for activities such as targeted marketing. Browse the Web and develop five
Investigate commercial applications of voice portals. Visit several vendors, for example, Microsoft and Nuance. What capabilities and applications do these vendors offer?
Which of the applications of the Internet of Things do you think are likely to gain the greatest market acceptance over the next few years? Why?
Discuss how wireless devices can help people with disabilities.
Discuss the benefits of telemetry in health care for everyone during the COVID‑19 pandemic.
You can use location‑based tools to help you find your car or the closest gas station. However, some people see location‑based tools as an invasion of privacy. Discuss the pros and cons of
Discuss the ways in which Wi‑Fi is being used to support mobile computing and m‑commerce. Describe the ways in which Wi‑Fi is affecting the use of cellular phones for m‑commerce.
Explain the benefits that wireless commerce provides to consumers and the benefits that wireless commerce provides to merchants.
Discuss how mobile computing can solve some of the problems of the digital divide.
Discuss how m‑commerce can expand the reach of e‑business.
In your opinion, is the mobile (or digital) wallet a good idea? Why or why not?
What happens if you lose your NFC‑enabled smartphone or it is stolen?How do you protect your personal information?
If mobile computing is the next wave of technology, would you ever feel comfortable with handing a waiter or waitress your cell phone to make a payment at a restaurant the way you currently hand over
Given that you can lose a cell phone as easily as a wallet, which do you feel is a more secure way of carrying your personal data? Support your answer.
Access various travel sites such as www.travelocity.com, www.orbitz.com, www.expedia.com, www.kayak.com. Compare these websites for ease of use and usefulness. Note differences among the sites. If
Enter www.chime.com and www.ally.com to identify their services. Prepare a report.
Enter www.dell.com, go to “Desktops,” and configure a system.Register to “My Cart” (no obligation). What calculators are used there?What are the advantages of this process as compared with
Enter www.grubhub.com. Explore the site. Why is the site so successful?Could you start a competing site? Why or why not?
Enter www.alibaba.com. Identify the site’s capabilities. Look at the site’s private trading room. Write a report. How can such a site help a person who is making a purchase?
Access www.mint.com. Identify the site’s revenue model. What are the risks of giving this website your credit and debit card numbers, as well as your bank account number?
Access www.theknot.com. Identify the site’s revenue sources.
Access www.ediets.com. Prepare a list of all the services the company provides. Identify its revenue model.
Access www.queendom.com. Examine its offerings and try some of them. What type of electronic commerce is this? How does this website generate revenue?
Access www.espn.com. Identify at least five different ways the site generates revenue.
Access www.nacha.org. What is NACHA? What is its role? What is the ACH? Who are the key participants in an ACH e‑payment? Describe the “pilot” projects currently under way at ACH.
Conduct a study on selling diamonds and gems online. Access such sites as www.bluenile.com, www.jtv.com, www.tiffany.com, and www.jewleryexchange.com.a. What features do these sites use to educate
Compare the various electronic payment methods. Specifically, collect information from the vendors cited in this chapter and find additional vendors using Google. Pay attention to security level,
Assume you are interested in buying a car. You can find information about cars at numerous websites. Access five websites for information about new and used cars, financing, and insurance. Decide
With the rise of electronic commerce, what do you think will happen to those without computer skills, Internet access, computers, smartphones, and so on? Will they be able to survive and advance by
Do you think information technology has made it easier to do business?Or has it only raised the bar on what is required to be able to do business in the twenty‑first century? Support your answer
In some cases, individuals engage in cybersquatting so that they can sell the domain names to companies expensively. In other cases, companies engage in cybersquatting by registering domain names
Should Mr. Coffee sell coffeemakers online? Hint: Take a look at the discussion of channel conflict in this chapter.
Discuss the reasons for EC failures.
Why is order fulfillment in B2C considered difficult?
Should businesses monitor network usage? Do see a problem with employees using company‑purchased bandwidth for personal use?Please explain your answer.
Access the website for the Gartner Group (www.gartner.com).Examine the company’s research studies pertaining to data management.Prepare a report on the state of the art.
Access the websites of IBM (www.ibm.com), Microsoft (www.microsoft.com), and Oracle (www.oracle.com), and trace the capabilities of their latest data management products, including web connections.
Search the Web for the article “Why Big Data and Privacy Are Often at Odds.” What points does this article present concerning the delicate balance between shared data and customer privacy?
Access the websites of several real estate companies. Find the sites that take you through a step‑by‑step process for buying a home, that provide virtual reality tours of homes in your price
Access various employment websites (e.g., www.monster.com and www.dice.com) and find several job descriptions for a database administrator. Are the job descriptions similar? What are the salaries
Read the article: S. Kliff and M. Sanger‑Katz, “Bottleneck for U.S. Coronavirus Response: The Fax Machine,” New York Times, July 13, 2020. Describe which of the problems in managing data
Investigate the Equifax hacks in 2017.a. What type of attack was it?b. What actions should Equifax have taken to prevent the breaches? Provide specific examples to support your answer.c. Place
Visit www.dhs.gov (Department of Homeland Security). Search the site for “National Strategy to Secure Cyberspace” and write a report on their agenda and accomplishments to date.
Access https://odimpact.org/case‑united‑states‑eightmaps.html.Is the use of data on this website illegal? Unethical? Support your answer.
Access the Association for Computing Machinery’s code of ethics for its members (www.acm.org/code‑of‑ethics). Discuss the major points of this code. Is this code complete? Why or why not?
Access the Computer Ethics Institute’s website at www.cpsr.org/issues/ethics/cei. The site offers the “Ten Commandments of Computer Ethics.” Study these rules and decide whether any others
An information security manager routinely monitored Web surfing among her company’s employees. She discovered that many employees were visiting the “sinful six” websites. (Note: The “sinful
Research Quizlet (www.quizlet.com).a. Discuss the ethicality of students’ use of Quizlet (and similar apps) for exams.b. If students discover that the actual exam questions were on Quizlet, discuss
Research the Facebook–Cambridge Analytica scandal.a. Discuss the legality and the ethicality of Facebook in the Facebook–Cambridge Analytica incident.b. Discuss the legality and the ethicality of
Access various search engines to find information relating to the use of drones (unmanned aerial vehicles (UAVs)) for electronic surveillance purposes in the United States.a. Take the position
Given that information technology is impacting every industry, what does this mean for students attending a college of business? Provide specific examples to support your answer.
Your university wants to recruit high‑quality high school students from your state. Provide examples of (a) the data that your recruiters would gather in this process, (b) the information that your
If you responded yes, then what types of digital initiatives should your university undertake to transform itself?
Would your university be a good candidate for digital transformation?Why or why not? Support your answer.
One difference between a conventional business intelligence system and an expert system is that the former can explain how questions, whereas the latter can explain both how and why questions.Discuss
Explain how your university could employ an expert system in its admission process. Could it use a neural network?What might happen if a student were denied admission to the university and their
What is the value of cloud computing to an entrepreneur who is starting a business?
What is the value of cloud computing to a small organization?
If you were the chief information officer of a firm, how would you explain the workings, benefits, and limitations of cloud computing?
What is the value of server farms and virtualization to any large organization?
Discuss the implications for organizations of frequent operating software updates. Should organizations update their accounting software applications as soon as an update is available or not? Explain
You are the CIO of your company, and you have to develop an application of strategic importance to your firm. What are the advantages and disadvantages of using open-source software?
Where might you find embedded computers at home, at school, or at work?
If you were the CIO of a firm, how would you explain the workings, benefits, and limitations of using thin clients as opposed to fat clients?
Given that Moore’s law has proved itself over the past two decades, speculate on what chip capabilities will be in 10 years. What might your desktop PC be able to do?
If you were the CIO of a firm, what factors would you consider when selecting secondary storage media for your company’s records (files)?
What factors affect the speed of a microprocessor?
StoreFront (www.storefront.net) is a vendor of e-business software.At its site, the company provides demonstrations illustrating the types of storefronts that it can create for shoppers. The site
Enter the websites of Gartner (www.gartner.com), CIO (www.cio.com), and Computing Canada (www.itbusiness.ca). Search for recent material about ASPs and outsourcing and prepare a report on your
Enter www.01.ibm.com/software. Find its WebSphere Commerce Express product. Read recent customers’ success stories. What makes this software so popular?
Access www.ning.com. Examine how the site provides components for you to use to build applications. Build a small application at the site.
Use an Internet search engine to obtain information on CASE and ICASE tools. Select several vendors and compare and contrast their offerings.
Access www.ecommerce-guide.com. Find the product review area. Read reviews of three software payment solutions. Assess them as possible components.
Discuss the reasons why end-user-developed information systems can be of poor quality. What can be done to improve this situation?
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