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business
management information systems

Questions and Answers of Management Information Systems

Why are authentication and authorization important to e-commerce?
Mandiant has stated that it has no definitive proof that Chinese hackers are behind the numerous attacks on U.S. companies and government agencies. Is such proof even possible to obtain? Why or why
Discuss the advantages for FireEye of purchasing Mandiant. Then, discuss the benefits that Mandiant obtained from the sale.
Why are computer systems so vulnerable?
Why should information security be of prime concern to management?
Is security a technical issue? A business issue? Both? Support your answer. Hint: Read Kim Nash, “Why Technology Isn’t the Answer to Better Security,” CIO (www.clo.com), October 15, 2008.
Compare information security in an organization with insuring a house.
What is the relationship between analytics and smart assistants for pilots?
Describe multidimensional analysis?
Do you think that satellite-based navigation will meet resistance among air traffic controllers? Why or why not?
What are the two basic operations of data mining?
You are registering for classes next semester. Apply the decision-making process to your decision about how many and which courses to take. Is your decision structured, semistructured, or
1. What additional sources of data could RentRange collect to enhance its predictive accuracy? Provide examples to support your answer.2. What other companies or institutions could utilize
1. Why would a “search company” such as Google decided to enter the fiber services business? Describe the benefits that Google expects to obtain from this new business venture.2. Describe the
Are the ISPs correct in claiming that network neutrality will limit their development of new technologies? Support your answer.Are the content providers (e.g., Netflix) correct in claiming that
Access Microsoft’s Bing translator (http://microsofttranslator.com) or Google (www.google.com/languag_tools) translation pages. Type in a paragraph in English and select, for example,
Second Life (www.secondlife.com) is a three-dimensional, online world built and owned by its residents. Residents of Second Life are avatars who have been created by real world people. Access Second
1. Identify and describe the problem discussed in Vodafone case. What management, organization, and technology factors contributed to the problem?2. Why did Vodafone have to spend so much time
Toronto-based Mercedes-Benz Canada: Fifty-five car dealers provided customer data on an ad hoc basis. No real incentive for dealers to share information with the company. How could customer
Give some examples of management decisions that were facilitated by using social media to interact with customers.
Columbiana: A small, independent Caribbean island that wants to develop its tourist industry and attract more visitors. How can a Web presence help? What Internet business model would be
How has e-commerce affected business-to-business transactions?a. Explain how Internet technology supports business-to-business electronic commerce.b. Define and describe Net marketplaces and explain
1. Describe the technologies used in 3D printing. How does 3D printing differ from CAD?2. What are the advantages and disadvantages of using 3D printing?3. What kinds of businesses are most likely to
1. What are some of the benefits of using facial recognition technology? Describe some current and future applications of this technology?2. How does facial recognition technology threaten the
1. How did Unilever’s new systems and use of SAP HANA support its business strategy? How effective was the solution chosen by the company?2. How did Unilever’s new systems improve operations and
1. Why is the Internet restricted in South Korea?2. What are the implications South Korea’s Internet restrictions for international companies doing business in South Korea?
1. Describe the technical and organizational obstacles to e-commerce growth in Russia.2. Will non-Russian companies such as Amazon.com and eBay flourish in Russia? Explain.
1. Why was the Healthcare.gov project so important?2. What was the economic, political, and social impact of Healthcare.gov’s botched implementation?
1. Clarify and describe the problems of the NHS Choose and Book System. What management, organization, and technology factors were responsible for those problems?2. To what extent was Choose and Book
1. How did Datacard Group’s previous business processes affect operations and decision making?2. What management, organization, and technology factors contributed to Datacard Group’s problems
Applebee’s: The largest casual dining chain in the world wants to develop menus that are tastier and contain more items that customers want and are willing to pay for. How might information systems
What are the different types of decisions, and how does the decision-making process work? How do information systems support the activities of managers and management decision making?a. List and
1. How did information technology change the way America’s Cup boats were managed and sailed? 2. How did information technology impact decision making at Team USA?3. How much was technology
1. What technologies are New York and Barcelona employing to run their cities more efficiently and improve citizens’ quality of life?2. What are the management, organization, and technology issues
1. What was the problem at Graybar described in this case? How did this problem affect Graybar’s business performance?2. How did analytical CRM change the way Graybar ran it business? Compare the
1. Identify the supply chain management problems faced by Scott’s Miracle-Gro. What was the business impact of not being able to manage the company’s supply chain well?2. What management,
What solutions are available for The Looming Threat Of Cyberwarfare problem? Do you think they will be effective? Why or why not?
Assess the people, organizational, and technology factors responsible for The Looming Threat Of Cyberwarfare problem.
Identify three decisions that were improved by using big data.
List and describe the business intelligence technologies described in Does Big Data Bring Big Rewards case.
Describe the kinds of “big data” collected by the organizations described Does Big Data Bring Big Rewards case.
Emerson process management: The data warehouse was full of inaccurate and redundant data gathered from numerous transaction processing systems. The design team assumed all users would enter data the
1. Discuss the role of information policy, data administration, and efforts to ensure data quality in improving data management at American Water.2. Describe roles played by information systems
1. Why was data management so problematic at ARI?2. Describe ARI’s earlier capabilities for data analysis and reporting and their impact on the business.3. Was SAP HANA a good solution for ARI? Why
1. Why is behavioral tracking such an important ethical dilemma today? Identify the stakeholders and interest groups in favor of and opposed to behavioral tracking.2. How do businesses benefit from
1. Perform an ethical analysis of the PRISM program and NSA surveillance activities. What is the ethical dilemma presented by this case?2. Describe the role of information technology in creating this
Macy’s Inc. wants to tailor merchandise more to local tastes based on sales patterns in each individual store. How could information systems help management implement this new strategy? What pieces
1. Describe the kinds of data being analyzed by the companies in this case.2. How is this fine-grained data analysis improving operations and decision making in the companies described in this case?
1. Evaluate Nike using the competitive forces and value chain models.2. What competitive strategies is Nike pursuing? How is information technology related to these strategies?3. In what sense is
1. Identify the kinds of systems described should a Computer Grade Your Essays casestudy2. What are the benefits of automated essay grading? What are the drawbacks?3. Can automated essay grading
Henry’s Hardware: Owners do not keep automated, detailed inventory or sales records. Invoices are not maintained or tracked (other than for tax purposes). The owners use their own judgment in
1. List and describe the types of systems described in this case study.2. How do these systems improve the operation of the business?3. Why is improving the guest experience so important at Vail
1. What problems and challenges did Home Depot experience?2. Describe the relationship between management, organization, and technology at Home Depot. How did this relationship change over time?3.
Dollar General Corporation, Wants to keep costs as low as possible so it does not use an automated method for keeping track of inventory at each store. What decisions have to be made before investing
The financial department uses spreadsheets and manual processes for much of its data gathering and reporting. Assess the impact of this situation on business performance and management decision
Storage media are becoming much cheaper, with increasing capacity. Would it be easier and cheaper to over-retain data than it would be to pay employees to dispose of data properly and to hire an
Are there any advantages to over-retaining data? Support your answer.
Compare and contrast this case with the material in this chapter on Big Data. That is, given the disadvantages of over-retained data, how should an organization manage Big Data?
1. Select two examples from the case, and summarize how Big Data is adding value over traditional data.2. Select one area and describe the future value anticipated from Big Data, given the current
Visit the website for HowStuff Works (www.howstuffworks.com), and search for “Big Data: Friend or Foe?” What points does this article present concerning the delicate balance between shared data
Search the Web for uses of Big Data in homeland security. Specifically, read about the spying by the U.S. National Security Agency (NSA). What role did technology and Big Data play in this
It is possible to find many Web sites that provide demographic information. Access several of these sites and see what they offer. Do the sites differ in the types of demographic information they
Access various employment Web sites (for example, www.monster.com and www.dice.com) and find several job descriptions for a database administrator. Are the job descriptions similar? What are the
Describe the advantages of relational databases.
Explain why master data management is so important in companies that have multiple data sources.
What are the problems associated with poor-quality data?
Explain the difficulties involved in managing data.
What are the implications of having incorrect data points in your Big Data? What are the implications of incorrect or duplicated customer data? How valuable are decisions that are based on faulty
Is Big Data really a problem on its own, or are the use, control, and security of the data the true problems? Provide specific examples to support your answer.
Describe how these problems originated.
Describe the problems that MetLife was experiencing with customer data before it implemented the MetLife Wall.
What are the advantages of the Knowledge Graph over traditional Google searches?
Refer to the definition of an expert system in Plug IT In 5. Could the Knowledge Graph be considered an expert system? If so, provide a specific example to support your answer.
Refer to the definition of a relational database. In what way can the Knowledge Graph be considered a database? Provide specific examples to support your answer.
List some disadvantages of providing all city data in an open, accessible format.
What are some other creative applications addressing city problems that could be developed using NYC’s open data policy?
Describe the knowledge management cycle.
What is the difference between tacit knowledge and explicit knowledge?
What are three possible architectures for data warehouses and data marts in an organization?
Describe how companies can use Big Data to gain competitive advantage.
Describe the characteristics of Big Data.
Define Big Data.
What are the advantages and disadvantages of relational databases?
What is an entity? An attribute? An Instance?
Define data governance, master data, and transactional data.
What are some of the difficulties involved in managing data?
1. Do you feel that Flurry should be installed on your smartphone by various app makers without your consent? Why or why not? Support your answer. 2. What problems would Flurry encounter if
1. Is the Palantir system a strategic information system to the organization using it? Why or why not? Support your answer. 2. What are potential problems that could arise with this high-level,
1. What applications can you think of for Watson in a university setting?2. What are potential disadvantages of using Watson in healthcare settings?3. Would you consider being diagnosed only by
The market for optical copiers is shrinking rapidly. It is expected that 90 percent of duplicated documents are generated by computer printers. Can a company such as Xerox Corporation survive?a. Read
Apply Porter’s value chain model to Dell (www.dell.com). What is Dell’s competitive strategy? Who are Dell’s major competitors? Describe Dell’s business model. Describe the tasks that Dell
Experience customization by designing your own shoes at www.nike.com, your car at ww.jaguar.com, your CD at www.easternrecording.com, your business card at www.iprint.com, and your diamond ring
Discuss the idea that an information system by itself can rarely provide a sustainable competitive advantage.
Describe how IT can be used to support different value chains for different companies.
Describe five forces in Porter’s competitive forces model, and explain how the Internet has affected each one.
Why might it be difficult to justify a strategic information system?
What does a flat world mean to you in your choice of major? In your choice of a career? Will you have to be a “lifelong learner”? Why or why not?
Describe how UPMC illustrates effective business–IT alignment.
Which of Porter’s competitive strategies is UPMC employing? Support your answer.
Describe the strategic advantages that IT provides to UPMC.

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