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business
managing human resources

Questions and Answers of Managing Human Resources

Which do you think is a more powerful determinant of human behavior—cultural factors or individual differences?
Why are teams so important? What are the basic implications of teams for an international business?
Summarize the steps in the normative model of decision making and relate each to international business.
How do needs and values differ in different cultures?
Identify some of the basic issues managers must confront when attempting to motivate employees in different cultures.
Discuss stress and how it varies across cultures.
Explain how attitudes and perception can affect each other.
Discuss the basic perceptual process and note how it differs across cultures.
Explain how attitudes vary across cultures.
Define personality and explain how personality differences affect individual behavior.
MyLab Management Only—comprehensive writing assignment for this chapter.
What is the role of national culture in organization design? That is, if there are commonalities within the organization designs of U.S. multinationals, to what extent is this a function of the fact
Organization design and control are related management functions but each is also an independent set of activities. Develop a detailed explanation of their interconnectedness. Then, relate both
How do you think the control function should be organized and managed at Anglo American?
Identify the basic control issues at Anglo American.
What criteria most logically determine whether a new organization design can be judged to be successful?
What basic elements of organization design were changed? What elements were probably not changed?
Identify the basic organization design issues at Anglo American.
What additional information would have made it easier for you to develop a new organization design for Unipro?
What do you see as the biggest advantages and disadvantages of your group’s organization design?
How is your group’s organization design similar to and different from those of other groups?
Which control techniques are most likely to be tailored to international settings? Which can be merely extensions of domestic operations?
Which form of control system would you most and least prefer for your own work? Why?
Do you think the three common types of international organizational control are mutually exclusive? Why or why not?
Why is control an important management function in international business?
Why is a global matrix design almost always transitional in nature?
How do the global product, area, functional, and customer approaches to organization design differ? How are they similar?
Do managers of international firms need to approach organization design differently from their counterparts in domestic firms? Why or why not?
If a new organization starts out with a global perspective, will it necessarily experience any of the initial impacts of international activity on organization design? Why or why not?
What are the four basic steps in establishing an international control system?
Why is financial control so important?
What are the three levels of control in international business?
What is the global matrix design? What are its strengths and weaknesses?
What is the global customer design? What are its strengths and weaknesses?
What is the global functional design? What are its strengths and weaknesses?
What is the global area design? What are its strengths and weaknesses?
What is the global product design? What are its strengths and weaknesses?
What are some of the initial impacts of international activity on organization design?
MyLab Management Only—comprehensive writing assignment for this chapter.
What factors should a firm consider in selecting a strategic alliance partner?
What are the three primary means by which JVs can be managed? What are the advantages and disadvantages of these three approaches?
What could Danone have done to avoid the problems it encountered in China and India?
Now consider Danone’s JV in China. What were the benefits of this JV to each of these companies? Why did each choose to participate in the JV?
From the perspective of each of the partners, are there any potential pitfalls to joining this JV?
Grameen Danone is a JV between two companies—the nonprofit Grameen Group and the for-profit Groupe Danone SA. What are the benefits of this JV to each of these companies?Why did each choose to
Determine and discuss the degree of agreement or disagreement among the various groups in the class.
How straightforward or ambiguous was the task of evaluating and ranking the three alternatives?
Otis Elevator has sought to obtain first-mover advantages by quickly entering emerging markets with the help of local partners. This strategy has proven successful for Otis. Should all firms adopt
What are some of the similarities and differences between forming a strategic alliance with a firm from your home country and forming one with a firm from a foreign country?
Why would a firm decide to enter a new market on its own rather than using a strategic alliance?
What are some of the issues involved in a firm’s trying to learn from a strategic alliance partner without giving out too much valuable information of its own?
Can you think of any products you use that may have been marketed in your country as a result of a strategic alliance? What are they?
Could a firm conceivably undertake too many strategic alliances at one time? Why or why not?
What factors could conceivably cause a sharp decline in the number of new strategic alliances formed?
Assume you are a manager for a large international firm, which has decided to enlist a foreign partner in a strategic alliance and has asked you to be involved in the collaboration.What effects, if
What are the relative advantages and disadvantages of JVs compared to other types of strategic alliances?
What are the potential pitfalls of strategic
Under what circumstances might public and private partners undertake a strategic alliance?
What are the three basic ways of managing a strategic alliance?
What factors should be considered in selecting a strategic alliance partner?
What is an R&D consortium?
What are the four common types of functional alliances?Briefly explain each.
What are the basic characteristics of a comprehensive alliance? What form is it likely to take?
What are the basic benefits partners are likely to gain from their strategic alliance? Briefly explain each.
Why have strategic alliances grown in popularity in recent years?
What are the basic differences between a JV and other types of strategic alliances?
Over its brief history, Haier has internationalized its operations through contract manufacturing, exporting, joint ventures, and foreign direct investment. Why do you think it used so many different
Do you agree with Haier’s strategy to enter the U.S.market by focusing on low-cost niche markets like dorm refrigerators, wine chillers, and room air conditioners? Was this a good way for Haier to
Assess the “three thirds” strategy. Considering China’s low manufacturing costs at the beginning of the century, does Zhang’s goal of shifting a third of the company’s production outside of
Why did Zhang destroy perfectly good refrigerators—although perhaps with a scratch or two on them—in such a public manner?
What does this exercise teach you about international business?
What are the specific factors that enable Heineken to use the approach described and simultaneously make it difficult for some other firms to copy it? What types of firms are most and least likely to
Each pair of groups that exchanged lists should form one new group. Compare lists and note areas in which the smaller groups agreed and disagreed on their classifications. Discuss the reasons for any
Randomly list the 10 examples you identified, keeping the rationale for each hidden. Exchange lists with another group. Each group should discuss the list given to it by the other group and classify
Identify at least five products or brands that probably could not use that strategy. Develop a clear rationale to support each example.
Identify at least five products or brands you are familiar with that could use the same three-step approach perfected by Heineken for entering foreign markets. Develop a clear rationale to support
Under what conditions should a firm consider a greenfield strategy for FDI? An acquisition strategy?
What factors could cause you to reject an offer from a potential licensee to make and market your firm’s products in a foreign market?
Do you think trading companies such as Japan’s sogo shosha will ever become common in the United States? Why or why not?
Your firm is about to begin exporting. In selecting an export intermediary, what characteristics would you look for?
What conditions must exist for an intra-corporate transfer to be cost-effective?
What specific factors could cause a firm to reject exporting as an entry mode?
Why is exporting the most popular initial entry mode?
How does each advantage in Dunning’s eclectic theory specifically affect a firm’s decision regarding entry mode?
How difficult or easy do you think it is for managers to gauge the costs, benefits, and risks of a particular foreign market?
Do you think it is possible for someone to make a decision about entering a particular foreign market without having visited that market? Why or why not?
What is FDI? What are its three basic forms? What are the relative advantages and disadvantages of each?
What are three specialized entry modes for international business, and how do they work?
What is international franchising? What are its advantages and disadvantages?
What is international licensing? What are its advantages and disadvantages?
What is an export intermediary? What is its role? What are the various types of export intermediaxkries?
What are three forms of exporting?
What are the primary advantages and disadvantages of exporting?
What is exporting? Why has it increased so dramatically in recent years?
What are some of the basic issues a firm must confront when choosing an entry mode for a new foreign market?
What are the steps in conducting a foreign market analysis?
MyLab Management Only—comprehensive writing assignment for this chapter.
What are some of the issues that a firm might need to address if it decides to change its corporate or business strategy? For example, how would an MNC go about changing from a strategy of related
Describe and discuss the three sources of competitive advantage available to international businesses that are not available to purely domestic firms. Why is it difficult for firms to exploit these
What advice would you give to Natarajan Chandrasekaran, the newly installed chairman of Tata Sons?What are the primary challenges that he faces? What changes, if any, would you recommend him to make

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