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business
production and operations management

Questions and Answers of Production And Operations Management

1. The so-called Quality Gurus of TQM do not include one of the following: (a) W. Edwards Design (c) Bill Cosby (b) Kaoru Ishikawa (d) Joseph M. Juran
5. How are customer surveys used to evaluate the quality of teaching at your institution? How are the results used? Are any other measures available to assess educational quality? What improvements
4. How can the value of a student's career be included in the cost of quality control? Founded in 2008, TEU is a privately-owned, multi-specialty University. TEU is surrounded by all affluent
3. Using TRW steps, discuss how each might apply to TEU. Founded in 2008, TEU is a privately-owned, multi-specialty University. TEU is surrounded by all affluent urban/suburban communities with an
2. How might the University measure quality? Founded in 2008, TEU is a privately-owned, multi-specialty University. TEU is surrounded by all affluent urban/suburban communities with an educated
1. Why is it important to get the customer's assessment of education quality? Does a student have the expertise to judge the studies, he or she receives?Founded in 2008, TEU is a privately-owned,
Describe the evolution of TQM and other quality concepts
Explain the meaning of quality and quality management
11. Ben's Logging Company is considering replacing its old logging machine with a new, more efficient ma- chine. The old machine still works, but NOT very fast, and it will last for at least 20 more
10. A new haying equipment costing Rs. 60,000 is proposed to reduce labour and material costs for an operation over the next four years. The equipment would be scrapped at the end of four years.
9. What are the general strategies for replacement of machinery?
8. What are the various reasons for replacement?
7. What are the different method for the selection of alternatives for purchasing a machine?
6. Define replacement. What is the relevance of the challenger and the defender in this aspect?
5. What are the different causes for breakdown in machinery?
4. What is the meaning of planned maintenance technique?
3. Define total productive maintenance. Explain its process.
2. What is meant by MRO? How MRO performs its different functions for maintenance and repairs?
1. Explain the term 'maintenance.' What are the different types of maintenance?
13. Select True or False (a) Maintenance is defined as the restoring of an item to its original condition or to working order. (b) Preventive maintenance is maintenance which is required when an item
12. The ratio of net profit during a normal year of full production to the total capital outlay of the invest- ment is called (a) Pay-back method (c) NPV method (b) ROI method (d) IRR method
11. The main benefit (s) of planned maintenance technique is/are: (a) Maintain the quality of the product (b) Increase production up-time (c) Insure equipment capability (d) All of the above
10. The first step of the process of total productive maintenance is: (a) Preparation (c) Stabilization (b) Implementation (d) Organization
9. Which one is the demerit of preventive maintenance? (a) Enhanced life of equipment (b) More manpower is to be assigned (c) Higher efficiency and productivity (d) Less work-in-progress inventory
8. Which is/are the possible deficiency (ies) in maintenance? (a) Lack of parts storage control (c) No historic data (b) Satellite inventory problem (d) All of the above
7. Maintenance which has not been carried out but which is necessary to prevent the deterioration of an asset or its function is known as: (a) Backlog maintenance (c) Statutory maintenance (b)
6. Repairing of materials handling equipment comes under which category of maintenance? (a) Corrective maintenance (c) Civil maintenance (b) Mechanical maintenance (d) Electrical maintenance
5. General house-keeping and maintenance of roads comes under which category of maintenance? (a) Civil maintenance (c) Mechanical maintenance (b) Electrical maintenance (d) Corrective maintenance
4. The main objective (s) of maintenance management is/are: (a) Quality of products to be improved (b) Minimum time and cost be involved to repair (c) Minimum scrap generated due to breakdown (d) All
3. What is the effect of poor maintenance? (a) Production costs will decrease (b) The quality of product or service produced will increase (c) The safety of operators and workers will be in danger
2. Which is one correct in maintenance chronology? (a) 1962s Preventive Maintenance (b) 1970s Breakdown Maintenance (c) 1980s Computerized Maintenance Management Systems (d) 1990s Systems Approach in
1. Maintenance can be achieved by: (a) Repairing of parts (c) Total replacement of the item (b) Replacement of parts (d) All of the above
3. In replacement analysis, determination of the salvage values for the challenger as well as the defender is rather a difficult task. If you were given the task of estimating these salvage values,
2. Based on the information provided in the case, what is the opportunity cost if the company has de- cided to do nothing?
1. What should you recommend?
6. Give the classification of materials handling equipment.
5. How materials handling equipment are categorized?
4. Explain the benefits of materials handling.
3. Give a neat sketch of belt conveyor and explain how it works.
2. Explain the principles of materials handling.
1. Explain the factors to be considered while selecting a materials handling equipment.
7. Why materials handling is considered an important function? Explain.
12. Select True or False: (a) Materials handling is a systematic and scientific method of moving, packing and storing the products at appropriate places on time with maximum efforts, cost and time.
11. Which type of crane operates like an arm in a work area, where it can function as a manipulator for positioning tasks? (a) Bridge crane (c) Tower crane (b) Jib crane (d) Stacker crane
10. Which type of technical feasible factor is to be considered in the selection of materials handling equipment? (a) Skill level of manpower to handle the equipment (b) Availability of proper
9. Which materials handling system can be classified on the basis of methods used? (a) Automated movement system (c) Conveyor system (b) Transportation system (d) Truck-transfer system
8. Which materials handling system can be classified on the basis of functional orientation? (a) Bulk handling system (b) Conveyor movement (c) Manual system (d) Mechanized system
7. Which materials handling system can be classified on the basis of equipment? (a) Lift and pallet system (b) Unit load system (c) Bulk handing system (d) Solid, liquid or gas products' movement
6. The main advantage(s) of carefully designed and organized materials handling system is/ are: (a) Low level of movement (c) Easy and better supervision (b) Safe and simplified handling (d) All of
5. Which principle integrates data flow with the physical material flow in handling and storage? (a) Ecology principle (c) System flow principle (b) Computerization principle (d) Layout principle
4. Which principle uses methods and equipment which can perform a variety of tasks under a variety of operating conditions? (a) Flexibility principle (c) Safety principle (b) Gravity principle (d)
3. The main important functions of materials handling is/are: (a) It helps in designing proper layout of the facility (b) It helps to conduct method study (c) It improves the flow of materials (d)
2. The main objective of materials handling is: (a) Maximum space to be covered (b) Maximum productivity and efficiency (c) Maximum damage to material (d) Maximum creation of time and place value
1. Balancing low-cost storage with low cost materials handling is important in a/ an: (a) Fixed position layout (c) Warehouse layout (b) Process-oriented layout (d) Product oriented layout
3. How the materials handling design in the service company should be different than that of manufacturing organization?The objective Create project design specifications for parcel and freight
2. As CEO of Thinkpath, would you like to be part of the selection process of system integrator.The objective Create project design specifications for parcel and freight material handling system and
1. What do you think about the importance of materials handling in service industry?The objective Create project design specifications for parcel and freight material handling system and provide
5. Write down the merits and demerits of codification.
4. What are the advantages of standardization?
3. Write down the various principle of codification.
2. What is classification and codification? What are the different methods of codification?
1. Define the meaning of standardization and simplification. How these terms are associated with each other?
12. Select True or False: (a) The function of warehouse is keeping the goods at proper place. (b) The main benefit that can be derived out of proper warehouse management is maximum require- ment of
11. The macro factor which affects the materials planning is: (a) Company's mission and objectives (b) Bulk production and trade policy (c) Line of command and communication (d) Transportation cost
10. The micro factor which affects the materials planning is: (a) Past price trends (c) Seasonal planning (b) International business policy (d) Banking and credit policy
9. The main objective of materials management is: (a) High price purchase (b) Fast movement of inventories (c) The higher number of personnel handling (d) Poor supplier relations
8. The stock verification can be executed as per the following way(s): (a) Fixed period inventory verification (b) Continuous inventory verification (c) Minimum inventory verification approach (d)
6. What is/are the task(s) of invoice verification? (a) Checking invoices that were blocked (b) Entering invoices and credit memos received (c) Checking the accuracy of invoices (d) All of the above
5. What purpose does invoice verification serve in materials management? (a) It allows invoices that do not originate in materials procurement to be processed. (b) Complete the materials procurement
4. Which of the following can possibly influence the valuation price of a moving average priced material? (a) Goods receipt for a purchase order (b) Goods issue to a cost center (c) Stock transfer
3. The statement, "The goods are stored anywhere the space is available," comes under which way of stocking goods? (a) Fixed position (c) Categorized fixed location (b) Storing randomly (d)
2. The main benefit which can be derived out of proper warehouse management is: (a) Possibility of theft and pilferage (b) Maximum requirement of materials handling and equipment (c) Use of goods
1. The major function(s) of warehouse management is/are: (a) Receiving after inspection and posting into stock register. (b) Stock verification at regular and desired intervals of time. (c) Proper
3. Can these suggestions be implemented to any other industry? Explain with examples.Order picking (OP) is one of the most important activities in a warehouse. It may contribute approximately 60% in
2. How did the productivity of warehouse improve after the implementation of suggestion?Order picking (OP) is one of the most important activities in a warehouse. It may contribute approximately 60%
1. If you are CEO of the company, what more do you suggest to improve the stores management?Order picking (OP) is one of the most important activities in a warehouse. It may contribute approximately
2. 1. Hira & Co. purchases electronic components from a supplier for Rs. 4 per unit. Their requirement is 3000 units during the coming year. It costs the company Rs. 20 to place an order and Rs. 1.25
1. A company annually deals with 10000 bottles of balms. The cost per bottle is Rs. 20 and the company's cost of placing an order for the balm is Rs. 500. The company's standard annual return on
16. Switching from a traditional system to a JIT system involves several changes including a physical change in the plant layout, a change in the relationships with suppliers and customers (internal
15. Discuss the differences between traditional performance measurements and JIT measurements.
14. What is a focused factory?
13. How do the suppliers benefit from JIT purchasing?
12. Discuss the concept of continuous improvement and the Sheward-Deming Plan-Do-Check-Action (PDCA) cycle.
11. What do we mean by the term "quality at the source"?
10. Discuss the value chain in terms of the concepts of cooperation and teamwork.
9. Is Just-In-Time a philosophy or just a collection of techniques? Justify your answer.
8. Define the Just-In-Time concept.
7. ABC analysis is a very useful approach for selective inventory control. Do you agree with this statement? Explain with an example.
6. Differentiate between P-system and Q-system.
5. Explain the following concepts: •Re-order point •Lead time •Ordering cost •Carrying cost
4. What is safety stock? Why should it be kept by an organization?
3. Explain in detail what constitutes the ordering cost and carrying cost. Draw a sketch to show the move- ment of these two cost curves in opposite directions with increase in the order quantity.
2. Explain the significance of EOQ. What are the different models of EOQ? Explain in detail.
1. What do you mean by inventory? Explain various types of inventory decisions.
12. Select True or False (a) Average investment in inventory under a Q-system is generally less than that in a P-system. (b) Order costs include the cost elements of set-up costs, receiving and
11. The statement "each worker produces only that which is needed by the next station." comes under which system? (a) JIT pulls system line (c) Both (a) and (b). (b) JIT push system line (d) None of
10. The benefit of JIT system is: (a) Increased inventory level (c) Reduced equipment utilization (b) Increased need for indirect labour (d) Reduced lead times
9. Which of the following is not an inventory classification method? (a) ABC (c) FSN (b) FIFO (d) VED
8. In which inventory classification model, the items are classified on the basis of their importance in the production process? (a) ABC (c) FSN (b) VED (d) FIFO
7. Which of the following in not an assumption that underlines the EOQ model? (a) Demand and lead time are known and constant (b) Purchase cost does not vary with the quantity ordered (c) Ordering

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