For each of the following consumer decisions, what steps might marketers take to transform them from a

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For each of the following consumer decisions, what steps might marketers take to transform them from a limited problem-solving situation for a consumer to a routinized response situation? 

a. Buying a gym membership 

b. Renewing a magazine subscription 

c. Making a haircut appointment 

d. Filling a prescription at a pharmacy 

e. Taking the car in for an oil change

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Contemporary Marketing

ISBN: 9781305075368

17th Edition

Authors: Louis E. Boone, David L. Kurtz

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