For each of the following consumer decisions, what steps might marketers take to transform them from a
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For each of the following consumer decisions, what steps might marketers take to transform them from a limited problem-solving situation for a consumer to a routinized response situation?
a. Buying a gym membership
b. Renewing a magazine subscription
c. Making a haircut appointment
d. Filling a prescription at a pharmacy
e. Taking the car in for an oil change
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