3. Can a heavily operations-oriented company (e.g., Walmart) benefit from practicing CRM? ...

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3. Can a heavily operations-oriented company

(e.g., Walmart) benefit from practicing

CRM?

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Customer Relationship Management Concept Strategy And Tools

ISBN: 9783662553800,9783662553817

3rd Edition

Authors: V. Kumar , Werner Reinartz

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Question Posted: Oct 28, 2024 03:00 AM

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3. Can a heavily operations-oriented company (e.g., Walmart) benefit from practicing CRM? ...

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Customer Relationship Management Concept Strategy And Tools

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