1. 14.9 A new restaurant has opened with the expressed goals of providing reasonably priced food and great customer service. Using an integer scale of −2 to +2, the manager has “value rated” his view of how they are meeting these two goals, plus three other attributes: food taste, food temperature, and wait time to be seated. Separately, two customers were asked to rate their server on the same attributes. Customer 2, rating Server B, had exactly the opposite ratings when compared to Customer 1, rating Server A.

(a) Complete the value rating for Customer 2.

(b) Using simple addition of the ratings by each individual, determine, on the basis of this sketchy feedback, if customers appear to agree that the restaurant is meeting its two primary goals.

(c) For Customer 1 and 2 separately, determine the required total for the two expressed goals (attributes) to make each customer’s total for all five value ratings equal to that made by the manager. Table Summary: Table divided into 4 columns summarizes the rating of a restaurant's manager and two customers on the food served based on 5 attributes. The column headers marked from left to right are given as: Attribute; Manager; Server A, Customer 1; Server B, Customer 2. Attribute Manager Server A, Customer 1 Server B, Customer 2 Reasonable price +2 0 0 Customer service +2 −2 ? Taste of food 0 −1 ? Temperature of food 0 +2 ? Wait time to seating +1 −1 ?