Trustworthiness is judged along three dimensions. Ability reflects the skills, competencies, and areas of expertise that an

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Trustworthiness is judged along three dimensions. Ability reflects the skills, competencies, and areas of expertise that an authority possesses. Benevolence is the degree to which an authority wants to do good for the trustor, apart from any selfish or profit-centered motives.

Integrity is the degree to which an authority adheres to a set of values and principles that the trustor finds acceptable.

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