5. So that the customer understands that you can relate to their situation it is important that...

Question:

5. So that the customer understands that you can relate to their situation it is important that you show

a. empathy.

b. sympathy.

c. inconsideration.

d. disdain.

Fantastic news! We've Found the answer you've been seeking!

Step by Step Answer:

Related Book For book-img-for-question

Automotive Service Management Principles Into Practice

ISBN: 9780131998636

1st Edition

Authors: Andrew Rezin

See More Books

Question Posted: Nov 19, 2024 07:00 AM

See More Questions

Question: What as the average weekly safety inventory level of refined sugar from the beginning January 2022 to the end of July 2022? A. 512,465.9691 metric tons per week B. 316,002.1474 metric tons...
Due Date: Dec 15,20L5 23:59:59 Max Points: 100 Details: Leading teams of diverse individuals is a significant challenge. Negotiating individual strengths, weaknesses, and personaTltres can'be...
BACKGROUND Tasman Aquatic Adventures Limited (TAA) is an eco-tourism business owned and run by a local community trust (the Aihe Community (AC) Trust). TAA provides dolphin encounter activities in...
Which of the following variables was controlled in Experiment 1? F. Amount of yeast G. Percent of molasses H. Percent of sucrose J. Carbon dioxide levels Experiment 1 Since yeast needs sucrose to...
Mr. and Mrs. WQ have full-time jobs. They employ Mrs. WQ's 18-year-old sister as an after-school babysitter for their 10-year-old son.
Figure shows, in cross section, two long straight wires held against a plastic cylinder of radius 20.0 cm. Wire 1 carries current i1 = 60.0 mA out of the page and is fixed in place a 2 carries...
5. So that the customer understands that you can relate to their situation it is important that you show a. empathy. b. sympathy. c. inconsideration. d. disdain.
What are unit-level, batch-level, product-level, customer-level, and organization-sustaining activities?
What are the responsibilities of housekeeping
4. A good technique to make sure that the customer realizes that youre listening and understand what they are saying is a. asking checking questions. b. active listening. c. empathizing with their...
6. It is important that you are able to ________________ _______________, rather than quickly jumping to conclusions if you want to resolve a customer complaint a. avoid having a perspective. b. try...
Sergeant Jess Frugal has the problem of running out of money near the end of each month (he gets paid once a month). Near his army base there is a payday lender company, called Predatory Lenders,...
Answer 16-1 (steps 2,3,5), 16-2, 16-3, 16-4, and evaluation In this mini-case you will audit and evaluate documents such as bank confirmations and bank reconciliations in the audit of one of...
Search for company's in Mergent. Search for Target (TGT) Constant Growth Model Dividends Per Share TTM $3.16 Payout Ratio TTM 23.32% Dividend Yield TTM % 1.40% Inside Mergent, search for companies...
Sandhill Company accumulates the following data concerning a mixed cost, using units produced as the activity level. Units Produced Total Cost March 9,930 $20,922 April 9,120 19,359 May 10,400 20,993...
P4-10A. Multi-step Income Statement and Adjusting Entries The Boston Trading Company, whose ac- counting year ends on December 31, had the following normal balances in its general ledger at De-...
Give your opinion. and give me proper explanation . After reading the attached article, please write a paragraph as article summary and then respond to the following questions: Are there other ways...
The size d of droplets produced by a liquid spray nozzle is thought to depend upon the nozzle diameter D, jet velocity U, and the properties of the liquid , , and Y. Rewrite this relation in...
After graduating from college and working a few years at a small technology firm. Preet scored a high-level job in the logistics department at Amex Corporation. Amex sells high-quality electronic...

5. So that the customer understands that you can relate to their situation it is important that...

Question:

Step by Step Answer:

Automotive Service Management Principles Into Practice

Students also viewed these Business questions