The biggest obstacles to effective planning in the first few minutes of this crisis were the rapid

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The biggest obstacles to effective planning in the first few minutes of this crisis were the rapid and unexpected changes occurring in a dynamic and complex environment. List elements of the situation that contributed to dynamism (elements that were rapidly changing). List elements that contributed to complexity. What kinds of actions did NASA’s planning staff take to overcome the obstacles presented by the dynamic and complex environment? Suggest any other useful actions the staff could have taken.

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