When he first arrived at Targets headquarters (in Minneapolis) he was allocated the newly refurbished CEOs suite,

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When he first arrived at Target’s headquarters (in Minneapolis) he was allocated the newly refurbished CEO’s suite, but he insisted that he be moved to a smaller office close to Target’s global data nerve center. The 10 staff in this center monitor live feeds from social media—including Pinterest, Facebook, and Twitter—and TV stations for stories/information on product launches, customer comments, and so on. The nerve center staff watch these media on large screens and use software to aggregate data for later analysis.

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Managing Organizational Change A Multiple Perspectives Approach

ISBN: 9780073530536

3rd Edition

Authors: Ian Palmer, Richard Dunford, David Buchanan

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