You own an elegant, high-priced restaurant in your area and want to improve the level of service

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You own an elegant, high-priced restaurant in your area and want to improve the level of service offered by your 30-person staff. How could observational research help you accomplish this goal?

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Marketing For Hospitality And Tourism

ISBN: 9780134151922

7th Global Edition

Authors: Philip Kotler, John Bowen, James Makens, Seyhmus Baloglu

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