Managers are often required to intervene in conflicts within and between their departments and other organizational entities.

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Managers are often required to intervene in conflicts within and between their departments and other organizational entities.

What specific skills would a manager need in order to accomplish this role successfully?

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Organizational Behavior A Management Challenge

ISBN: 9780805840551

3rd Edition

Authors: Linda K. Stroh, Gregory B. Northcraft, Margaret A. Neale

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