2 Think of the last time you arranged an event or a service, such as a holiday,...
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2 Think of the last time you arranged an event or a service, such as a holiday, dinner party, music event . . . What were the issues you faced in co-ordinating the various inputs, including participants, and activities and suppliers?
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Service Operations Management Improving Service Delivery
ISBN: 9780273740483
4th Edition
Authors: Robert Johnston, Graham Clark, Michael Shulver
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