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5 Written protocols for the reception function are essential for all of the following reasons, except that they do not A. facilitate staff training B.
5 Written protocols for the reception function are essential for all of the following reasons, except that they do not A. facilitate staff training B. have to comply with any regulatory mandates C. help maintain consistent quality D. project a professional image
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Hospitality Law Managing Legal Issues In The Hospitality Industry
Authors: Stephen C Barth, David K Hayes
2nd Edition
0471464252, 9780471464259
