A company is considering opening a fast-food service operation (drive through). Prior research shows that customer arrivals would follow a Poisson process, with an arrival rate of 24 cars per hour, and that service times would follow a negative exponential probability distribution. Arriving customers would place orders at an intercom station at the back of the parking lot and then drive to the service area to pay for and receive their orders. The following service alternatives are being considered: Q1. (16.5 p.) A two-server operation with two service windows and two employees (one employee per window). The employee stationed at each window fills the order and takes the money from the customer. The average service time for this alternative is 2 minutes for each server. This service operation assumes that the two service windows are located at the opposite sides of the restaurant building with two separate lanes leading to them, i.e., the arriving customers must choose from the very beginning (after placing their order) which lane they will follow (with no chance for backing up or switching to the other lane)