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According to the article titled They are Not Dead Yet, why are customers often hesitant to switch from incumbent banks to Fintechs? Question 20 options:

According to the article titled "They are Not Dead Yet," why are customers often hesitant to switch from incumbent banks to Fintechs? Question 20 options: 1) The benefits of new innovations are not perceived to be significant. 2) Fintechs have a lighter regulatory burden. 3) Incumbent banks offer better customer service. 4) Fintechs have higher costs for switching services

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